The information collected below (including personal information such as your name, email address, phone number) will be used to address and answer your enquiry accordingly.

We will not provide your personal information to any other person or organisation unless it is in order to investigate your enquiry or it is required by law.

Your information may also be provided to a third party agency or relevant service provider (wholesale or retail) if we are unable to answer your enquiry and/or if it is more appropriate for that agency or service provider to address and respond to your issue/s.

Alternatively, we may provide your information to another agency or service provider to seek advice or guidance in order for us to respond to your enquiry.

If you do not provide a means of communication (correct email address or phone number) we will be unable to provide a response to your enquiry.

The department's Privacy Policy contains information about our privacy obligations, the complaint handling processes and how to access and/or seek correction of personal information we hold.  If you wish to contact us in relation to a privacy matter contact the department'sprivacy [at] communications.gov.au (subject: %20Privacy%20Officer%20-%20) ( Privacy Officer).

Better target your question by choosing a topic
(Mr, Miss, Mrs, etc)
e.g: 07 1234 5678 or 0414 123 456

Your information will only be used in accordance with the department’s privacy policy