Contact us form
Switchboard and general enquiries:
- 1800 254 649 (free call) or
- 02 6271 1000 (international +61 2 6271 1000)
The switchboard is open Monday to Friday from 9.00 am to 5.00 pm (Australian Eastern Time) except for public holidays in the Australian Capital Territory.
Journalists and media organisations:
- See our media centre
If you are deaf, or have a hearing or speech impairment:
- Contact us through the National Relay Service (NRS)
- Quote our number: 02 6271 1000.
For more information about the NRS and other communication options, visit Accesshub on our website.
For help making relay calls, contact the NRS Helpdesk.
Translating or interpreting services
Telephone 131 450 for help with English from Translating and Interpreting Service National. You can get support for more than 120 languages and dialects at any time of the day or night.
Department of Infrastructure, Transport, Regional Development and Communications
GPO Box 594
Canberra ACT 2601
2 Phillip Law Street
CANBERRA ACT 2601
To send email to officers in the department, use the format firstname.lastname [at] communications.gov.au or firstname.lastname [at] arts.gov.au.
NBN Co Limited—Phone 1800 687 626
Australian Business Number (ABN)
86 267 354 017