We select our staff using a fair and competitive merit-based process. A selection panel reviews written applications, then selects the most suitable candidates for the job.

We select our staff using a fair and competitive merit-based process. A selection panel reviews written applications and then, if necessary, follow-up with an interview or other assessment technique and contact with referees.

We do our best to assess each application quickly and thoroughly. You can ask the contact officer for a job if you want to check on the progress of your application.

Workplace diversity

We treat everyone in a fair and non-discriminatory way. Tell us if you have any special requirements in relation to the selection process—this could include mobility assistance, interpretation or signing for hearing-impaired candidates.

We value diversity in the workplace. This includes differences in gender, age, language, ethnicity, cultural background, sexual orientation, religious belief, family responsibility, educational level, life and work experience, socio-economic background, personality and marital status.

Find out more:

Written application

Your written application is the first impression that the selection panel has of you. Make sure your application contains all the important information we need to make this first assessment. The job information pack for the position you are applying for will tell you what you should include.

The Australian Public Service Commission's publication Cracking the code has advice on writing your application.

In assessing your written application, we consider:

  • your responses to the selection criteria
  • your statement of claims (within the word limit), which should include examples of your experience and achievements that relate to the criteria and the role requirements
  • your CV or resume, including a detailed summary of your work experience and skills.

Submit your application through our online recruitment system. You can't edit your application after you submit it, so please make sure you are happy with it before you click on ‘submit'.

If you have difficulties submitting an application, contact recruitment [at] communications.gov.au or phone 02 6271 7019 before the closing date.

All applications must include this Applicant information form.

You need to include this cover sheet whether you send your application by email or as a paper copy delivered by post or by hand.

Submit your application by the closing time and date notice for the job vacancy. Selection panels do not have to accept late applications. You can discuss your circumstances with the contact officer if you have a good reason for applying after the closing date.

The online recruitment system

Our online recruitment system lets you:

  • search for vacancies
  • access and read position descriptions and selection criteria
  • apply for vacancies online
  • register for job alerts
  • access previous applications.

How to register for the first time

If you are registering with us for the first time:

  • Click on 'start new application' and then follow the prompts.
  • Enter your full name, email address and a password. We will then give you a logon ID. Keep your password and logon ID secure and don't forget them.

If you have already registered

If you have already registered with our online recruitment system and have a logon ID and password, just click on 'access existing application' to apply for a new job.

If you have forgotten your logon ID and password, the system will ask you to enter your email address. Your logon ID and password will be emailed to you.

Your logon ID and password let you look at old or current job applications, make changes to registration details after you have submitted an application, and apply for new jobs.

Who sees my application?

The following people can see your job application:

  • you
  • the selection panel that assesses your application
  • the delegate (the manager who has the authority to approve selection decisions)
  • the recruitment team that administers our recruitment process.

Privacy and security

We respect your privacy. We meet our obligations under the Privacy Act 1988, which governs how we collect, use and disclose personal (including sensitive) information, and how people can access and correct records containing their personal information.

Our approach to privacy is in our APP Privacy Policy.

Contact us

You can contact the Recruitment Manager at recruitment [at] communications.gov.au if you have any questions about the online system.