Overseas calls and premium-rate numbers

Costs and payment methods

Overseas and premium-rate calls using the NRS can be made by using a prepaid phone card for use in Australia. Prepaid phone cards offer a range of rates for calls to overseas countries. Check the cost and terms and conditions of use with the provider of the card. Cards can be purchased at multiple values at convenience stores, petrol stations, supermarkets and on the internet. The cards come with their own instructions but generally, a local number is dialled and a special PIN number is entered before the overseas number is dialled.

Calling from overseas

NRS users who are temporarily overseas can make and receive calls to and from persons in Australia using the NRS.

NRS users temporarily overseas can call the NRS using these numbers:

NRS call options	Can access the NRS through ...	Additional charges	NRS outbound call charges
Video Relay	through Skype	international data charges	none
SMS Relay user	+61 423 677 767	international SMS charges	none
NRS Captions	not currently available	not currently available	not currently available
NRS Chat	not currently available	not currently available	not currently available
TTY	+61 3 4313 7692	international call charges	none
Voice Relay	+61 3 4313 7690	international call charges	none

People in Australia can call an NRS user who is temporarily overseas using these numbers:

Type of NRS service used by the person called	Can access the NRS through ...	Additional charges	NRS outbound call charges
Video Relay	+61 3 4313 7689	international call charges	none
SMS Relay	+61 3 4313 7692	international call charges	none
NRS Captions	+61 3 4313 7691	international call charges	none
NRS Chat	+61 3 4313 7688	international call charges	none
TTY	+61 3 4313 7692	international call charges	none
Voice Relay	+61 3 4313 7690	international call charges	none