All the numbers and access points for making a relay call.

To make a relay call through the NRS all you need to do is:

  • Contact the NRS as shown below
  • Ask for the number you want to call

Numbers for NRS Users

NRS Chat

All calls

nrschat.nrscall.gov.au/

Emergency calls

nrschat.nrscall.gov.au/ and click the Emergency Services button

SMS Relay

All calls

0423 677 767

Emergency calls

0423 677 767 and ask for Triple Zero (000)

Video Relay

All calls

open Skype and contact NRS VIDEO RELAY SERVICE

Emergency calls

open Skype, contact NRS VIDEO RELAY SERVICE and ask for Triple Zero (000)

NRS Captions

All calls

nrscaptions.nrscall.gov.au/

Emergency calls

nrscaptions.nrscall.gov.au/ and ask for Triple Zero (000)

Voice Relay

Standard and overseas calls

1300 555 727

1800 calls

1800 555 727

Emergency calls

1800 555 727 and ask for Triple Zero (000)

TTY (Speak and Read, Type and Read and Type and Listen)

Standard and overseas calls

133 677

1800 calls

1800 555 677

Emergency calls

106

Numbers for calling an NRS User

Calls to:

NRS Chat users

1300 553 467 and give the user's phone number.

SMS Relay users

133 677 and give the user's phone number.

Video Relay users

1300 149 715 and give the user's Skype contact name.

NRS Captions users

1300 018 342 and give the user's phone number.

Voice Relay

1300 555 727 and give the user's phone number.

TTY users

133 677 and give the user's phone number.

More information