Contact the NRS through your preferred call channel and ask for 1800 555 660.
Helpdesk staff can assist with:
questions, requests and general enquiries about the NRS and Accesshub
feedback about the NRS and Accesshub (including complaints)
information about different relay call options
fact sheets and instruction sheets ab out different relay call options.
The Helpdesk is open from 8am to 6pm, Monday to Friday (Eastern Standard Time). You can leave a message outside those hours and a Helpdesk staff member will get back to you within four hours of the re-opening.
The Helpdesk is closed on national public holidays.
Accesshub News and Alerts will keep you up-to-date about accessible communications options for Australians who are deaf, hard of hearing and/or have a speech impairment. We will also alert you to any issues affecting the National Relay Service.