Access to specialist phone equipment
Some people need specialist equipment to make a phone call. They can rent it from Telstra or Optus for the same cost as a standard phone. There are teletypewriter (TTY) payphones in some areas, and some people buy their own equipment.
Telstra's Disability Equipment Program leases specialist equipment for the same cost as a standard phone.
Optus also provides a Disability Equipment Program to eligible customers in Optus cabled areas in Sydney, Brisbane and Melbourne.
Telstra teletypewriter (TTY) payphones
Telstra provides many payphones with the TTY facility.
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