Phone
The phone is one of the main ways people stay in touch with friends, family and colleagues. We advise the Australian Government about how all Australians can have reasonable access to a standard and reliable phone service.
Communications in emergencies
Keeping connected and informed during an emergency or natural disaster is vital in staying safe.
Phone services
The telephone is one of the main ways Australians stay in touch. Our role is to advise the Australian Government about how all...
Mobile services and coverage
Mobile phone services are available in urban areas, many regional areas, and along national and regional highways. Mobile phone...
Phone bills and charges
Access to telecommunications services is important to everyone. There are a range of measures supporting access to reasonably...
Phone numbers
Phone numbers are something most Australians use every day. There are rules about how phone numbers are given out and...
Services for people with disability
We advise the government about helping people with a disability, and those with a medical condition to make the most of the...
Unwanted Communications FAQs
If you are receiving unwanted communications, the options available to you differ depending on the type of communication you...
Consumer Safeguards Review
The Government is reviewing Australia’s telecommunications consumer safeguards to prepare the framework for a post-2020...
What's new
Phone
The Australian Government’s Alternative Voice Services Trials Program took a step further today, with NBN Co, Concerotel and...
Phone
Follow these handy tips when choosing and managing telco products and services for your business.
Phone
Mobile Network Operators and Mobile Network Infrastructure Providers are encouraged to submit applications for funding to...
Phone
Applications are now open to the AVST program
The Australian Government is seeking comments on proposed amendments that could better balance and modernise the operation of the carrier powers and immunities framework.