Phone
The phone is one of the main ways people stay in touch with friends, family and colleagues. We advise the Australian Government about how all Australians can have reasonable access to a standard and reliable phone service.
Unwanted Communications FAQs
If you are receiving unwanted communications, the options available to you differ depending on the type of communication you...
Phone services
The telephone is one of the main ways Australians stay in touch. Our role is to advise the Australian Government about how all...
Mobile services and coverage
Mobile phone services are available in urban areas, many regional areas, and along national and regional highways. Mobile phone...
Phone bills and charges
Access to telecommunications services is important to everyone. There are a range of measures supporting access to reasonably...
Services for people with disability
We advise the government about helping people with a disability, and those with a medical condition to make the most of the...
Consumer Safeguards Review
The Government is reviewing Australia’s telecommunications consumer safeguards to prepare the framework for a post-2020...
What's new
Phone
The Government has announced $25 million for a new round to address more black spots in regional and remote areas.
Phone
Don’t get caught out by scammers: stop and check, ‘is this for real?’.
Phone
The Mobile Black Spot Program has reached a new milestone this week, with Telstra switching on its 400th mobile base station...
Phone
The Government has announced the locations that will receive new and improved mobile coverage in the latest round of the Mobile...
We are seeking views on amending the Carrier Licence Conditions (Networks supplying Superfast Carriage Services to Residential Customers) Declaration 2014 (the CLCs)