31 January 2014

A vulnerability has been identified in various Foscam webcams and baby monitors which allows an attacker to view the footage from your camera over the internet without a password.

If you are using one of the affected models, you should update its firmware using the information provided by Foscam.

Foscam distributes its products in Australia. Affected models include FI8904W, FI8905E, FI8905W, FI8906W, FI8907W, FI8909W, FI8910E, FI8910W, FI8916W, FI8918W, and FI8919W. Your model number can be found on a sticker on the bottom of your camera.

The vulnerability (bug) can allow anyone to gain access to live video footage from the device over the internet. Normally, access to view the footage from these devices is password protected. The bug allows an attacker to bypass the password protection by simply leaving the username and password fields blank.

To check to see if your camera is affected, you can try to login to your camera’s interface by clicking “OK” in the dialogue box that prompts for a username and password.

Updating the firmware

Firmware updates are specific updates for hardware and, much like software updates, can be used to fix security problems.

The vulnerability can be fixed by installing a firmware update that is available from the manufacturer.

When updating firmware, make sure that you follow the manufacturer's instructions exactly, as incorrectly updating may render your device unusable.

You can update your camera’s firmware by following the steps:

1. Note the model of your camera by looking at the sticker on the bottom of the camera.

2. Note the firmware version currently installed on your camera by logging into the camera's administration panel as an administrator. For instructions on how to log into your camera's administration panel, see the instructions provided with your camera. After logging in, go to Device Management and click Device status. See the figure below.

Foscam

3. Go to the firmware page on the Foscam website with your internet browser.

4. Download the firmware update for your model and firmware version. Check that the first three numbers of your device's firmware version match the version you are going to download. For example, if your current firmware version is 11.37.2.54 you will want to update to 11.37.2.55.

The downloaded update file will be a zip file containing the firmware update, and also a PDF instruction manual to guide you through the update process. Follow these instructions to update your firmware.

More information

More information about this issue can be found on the Foscam forums, including further advice for updating your camera's firmware.

Stay Smart Online offers information on choosing passwords. While this software bug allows an attacker to bypass password security, setting strong passwords helps to protect these devices.

The information provided here is of a general nature. Everyone's circumstances are different. If you require specific advice you should contact your local technical support provider.

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Disclaimer

This information has been prepared by Enex TestLab for the Department of Communications ('the Department'). It was accurate and up to date at the time of publishing.

This information is general information only and is intended for use by private individuals and small to medium sized businesses. If you are concerned about a specific cyber security issue you should seek professional advice.

The Commonwealth, Enex TestLab, and all other persons associated with this advisory accept no liability for any damage, loss or expense incurred as a result of the provision of this information, whether by way of negligence or otherwise.

Nothing in this information (including the listing of a person or organisation or links to other web sites) should be taken as an endorsement of a particular product or service.

Please note that third party views or recommendations included in this information do not reflect the views of the Commonwealth, or indicate its commitment to a particular course of action. The Commonwealth also cannot verify the accuracy of any third party material included in this information.

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