5 July 2013

Maker of Assassin’s Creed hacked, account holders advised to change passwords

On 2 July 2013, game developer Ubisoft, confirmed its website was the target of an attack which accessed “data on some of its online systems", including user names, email addresses and encrypted (hashed) passwords.

It advises that no payment information was stored by Ubisoft and no credit card information was compromised.

It has emailed customers to notify them of the breach.

Ubisoft also advises that it has taken appropriate steps to address the compromise and to initiate an investigation.

Due, however, to the loss of passwords data, all Ubisoft account holders are advised to change their passwords.

If you use similar log on information for other online services, you should also change these – ensuring they are unique.

More information

The original statement, including common questions and answers, is posted on Ubisoft’s website, with further discussion available on its forum.

Information about setting and using passwords.

The information provided here is of a general nature. Everyone’s circumstances are different. If you require specific advice you should contact your local technical support provider.


Thank you to those subscribers who have provided feedback to our Alerts and Newsletters. We are very interested in your feedback and where possible take on board your suggestions or requests.


This information has been prepared by Enex TestLab for the Department of Communications ('the Department'). It was accurate and up to date at the time of publishing.

This information is general information only and is intended for use by private individuals and small to medium sized businesses. If you are concerned about a specific cyber security issue you should seek professional advice.

The Commonwealth, Enex TestLab, and all other persons associated with this advisory accept no liability for any damage, loss or expense incurred as a result of the provision of this information, whether by way of negligence or otherwise.

Nothing in this information (including the listing of a person or organisation or links to other web sites) should be taken as an endorsement of a particular product or service.

Please note that third party views or recommendations included in this information do not reflect the views of the Commonwealth, or indicate its commitment to a particular course of action. The Commonwealth also cannot verify the accuracy of any third party material included in this information.


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