9 May 2014

Bitly, a popular link shortening service regularly used in combination with other social media services, has released an urgent security notice about a compromise of its customers' accounts.

It offers limited information, however, has advised that it has ‘no indication accounts have been accessed without permission.’

However, some people who use the service to publish to Facebook or Twitter have their account with Bitly linked to their Facebook and Twitter accounts.

As part of its actions to address the compromise, Bitly has disconnected all users’ Bitly connections with Facebook and Twitter.

Your Bitly account will not publish to these services until you reconnect your Facebook and Twitter profiles.
This requires resetting security keys and tokens. Bitly provides instructions for this on its blog.

You are also advised to change your password.

Bitly advises it will provide further updates via its twitter feed @bitly.

More information

Bitly’s security notice and more information are available on its website.

The information provided here is of a general nature. Everyone's circumstances are different. If you require specific advice you should contact your local technical support provider.


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This information has been prepared by Enex TestLab for the Department of Communications ('the Department'). It was accurate and up to date at the time of publishing.

This information is general information only and is intended for use by private individuals and small to medium sized businesses. If you are concerned about a specific cyber security issue you should seek professional advice.

The Commonwealth, Enex TestLab, and all other persons associated with this advisory accept no liability for any damage, loss or expense incurred as a result of the provision of this information, whether by way of negligence or otherwise.

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