7 January 2015

Alert Priority Moderate

Check bushfire appeals and their organisers to make sure your donations reach affected people, the Australian Competition and Consumer Commission has warned.

A number of unsubstantiated social media pages have reportedly been set up that appeal for donations. However, there are no guarantees that donations made through these pages will be directed to bushfire victims. If you wish to contribute money you should contact a legitimate charity as listed on the Australian Charities and Not-for-profits Commission (ACNC) register.

The ACCC has issued a warning after reports of door knockers seeking cash donations to support those people affected by bushfires.

You should be aware that scammers could set up fake social media pages that look similar to fire services or other relevant organisations seeking your donation. If you do donate, make sure you deal with legitimate bodies by contacting them directly using their official contact details.

Make sure you ask street collectors or people knocking on your door seeking donations for their identification. If you have doubts, do not donate.

In addition, be wary of any unsolicited emails, particularly if they are asking for money. If you receive a suspicious email, do not respond, click links or open attachments.

More information

Stay Smart Online has information about avoiding hoaxes and scams here.

The information provided here is of a general nature. Everyone's circumstances are different. If you require specific advice you should contact your local technical support provider.


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This information has been prepared by Enex TestLab for the Department of Communications ('the Department'). It was accurate and up to date at the time of publishing.

This information is general information only and is intended for use by private individuals and small to medium sized businesses. If you are concerned about a specific cyber security issue you should seek professional advice.

The Commonwealth, Enex TestLab, and all other persons associated with this advisory accept no liability for any damage, loss or expense incurred as a result of the provision of this information, whether by way of negligence or otherwise.

Nothing in this information (including the listing of a person or organisation or links to other web sites) should be taken as an endorsement of a particular product or service.

Please note that third party views or recommendations included in this information do not reflect the views of the Commonwealth, or indicate its commitment to a particular course of action. The Commonwealth also cannot verify the accuracy of any third party material included in this information.


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