The National Broadband Network (NBN) is giving Australians access to fast internet services. Whether you're planning for NBN to become available in your area or you're ready to make the switch, there are steps you can take now to make sure you get the best experience for your home or business.

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Getting ready to connect to the NBN

What you need to know to prepare for connecting to the NBN.

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Connecting to the NBN

What you need to do to connect to the NBN.

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Getting assistance with your NBN service

How to get assistance with your NBN service.

Answers to frequently asked...

Information to assist you to get an NBN service.
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Connecting your business to the NBN

Switching to the NBN is not automatic. You generally have 18 months from when your area is ‘ready for service’ to switch your...
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NBN legislative framework

Legislation for the NBN sets out the basis for the rollout, makes it easier to develop industry standards and codes, and set...
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NBN policy information

Information on policy, frameworks and related reviews.
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Migration Assurance Framework

Sets out roles and responsibilities of industry for transitioning customers to the NBN.
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Fire alarm and lift phone migration

Frequently asked questions about the migration of monitored fire alarms and lift phones.
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NBN Consumer Experience

New measures have been announced to provide consumers with more information and extra protections as they choose an internet...
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