Telstra’s commitments to structurally separate and migrate customers to the nbn are set out in its structural separation undertaking and migration plan.
Further information on the structural separation undertaking is available from the Australian Competition and Consumer Commission.
- Telecommunications (Structural Separation Undertaking—Networks and Services Exemption) Instrument 2011 PDF, 266.1 KB RTF, 328.0 KB DOCX, 37.9 KB
- Structural Separation Undertaking—Networks and Services Exemption—Explanatory Statement PDF, 178.6 KB RTF, 127.1 KB DOCX, 32.8 KB
- Telecommunications (Acceptance of Undertaking about Structural-Separation) Instrument 2011 PDF, 299.2 KB RTF, 128.8 KB DOCX, 33.4 KB
- Acceptance of Undertaking about Structural Separation—Matters—Explanatory Statement PDF, 198.3 KB RTF, 149.0 KB DOCX, 36.6 KB
The migration plan
As part of this transfer, Telstra prepared a migration plan saying how it would disconnect active copper services, how it would work with its wholesale customers in this process, and by when. The plan was approved by the Australian Competition and Consumer Commission (ACCC).
The process was guided by the Minister’s determinations: