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NRS—fact sheet 4—video relay

Published 21st Jan 2020

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In video relay calls you sign your side of the conversation and the relay officer will sign the responses of the other person back to you.

NRS—instruction sheet 4.2—Video Relay—making a call

Published 21st Jan 2020

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This instruction sheet provides step by step instructions for answering a call using the video relay option using the National Relay Service.

Digital TV

Australia has achieved a historic switchover from analog to digital-only free-to-air TV transmissions. Everyone can now enjoy high quality television services anywhere in Australia.

Making a call using SMS Relay through the National Relay Service

20 December 2019

A reminder about making SMS Relay calls through the National Relay Service (NRS).

Video Relay Calls now available on the NRS app

17 January 2020

Find out how to make calls on the go with Video Relay.

Have your say on a new Digital Tech Hub

30 January 2020

The Digital Technology Hub will support regional users of telco services to make the most of the tech available in their areas.

NRS Helpdesk open this weekend to assist CapTel users

30 January 2020

From Saturday the 1st of February 2020 captions will no longer be delivered on the CapTel handset.

Minister Fletcher visits the NRS Ballarat call centre

30 January 2020

The Minister toured the facility and spoke to staff about their work in supporting NRS users.

Q&A: Extension of CapTel services

4 February 2020

CapTel services have temporarily been extended.

NRS—instruction sheet 1.1—NRS Chat—making a call

Published 31st Jan 2020

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This instruction sheet provides step by step instructions for making a call using the NRS chat option using the National Relay Service.

NRS—instruction sheet 5.1—NRS Captions—making a call

Published 31st Jan 2020

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This instruction sheet provides step by step instructions for making a call using the NRS captions option using the National Relay Service.

NRS—an introduction to relay calls

Published 31st Jan 2020

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If you have difficulty hearing or speaking to people who use a phone, the National Relay Service (NRS) can help.

NRS—fact sheet 3—NRS app

Published 31st Jan 2020

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The NRS app allows users to access a number of call options, including NRS Chat, Voice Relay and NRS Captions. An Apple or Android smartphone or tablet and an internet connection is needed to...

NRS—fact sheet 6—Voice Relay

Published 31st Jan 2020

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In Voice Relay calls you speak directly with the other person. The relay officer is on the line to re-speak any of your words as required. This NRS call option is helpful for anyone who is hard to...

Funding of telecommunications consumer representation grants—Annual report 2018–19

Published 11th Feb 2020

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Annual report for funding of telecommunications consumer representation grants for 2018–19.

Final chance to have your say on Australia’s classification regulation

12 February 2020

Submissions on the future design of Australia’s classification regulation are due by 19 February 2020.

SBS Board Chairperson application form

Published 20th Feb 2020

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Application form for SBS Board Chairperson dated February 2020.

Appointment to the Special Broadcasting Service (SBS) Board—position description: Chairperson

Published 20th Feb 2020

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Position description—Chairperson on the SBS Board, selection criteria.

Appointments to the ABC and SBS Boards—information about the merit-based appointment process

Published 20th Feb 2020

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This document sets out information about appointments of non-executive Directors to the ABC and SBS boards, including the roles of the Department of Infrastructure, Transport, Regional Development...