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Mainstream communication options

Advances in mobile and internet technology, along with cheaper data, mean there is now a range of convenient and inexpensive text or video-based alternatives to phone calls.

Accesshub

Advances in technology have improved the range of accessible services for people who are deaf, hard of hearing and/or have a speech impairment.

Annual Reports

Our annual reports describe what we have done and how we have managed our resources to improve the cultural and communications sectors for all Australians.

Emergency calls

Triple Zero (000) is the number most Australians will use to call the police, fire or ambulance in an emergency.

ACMA Review—final report

The final report on the Review of the Australian Communications and Media Authority (ACMA).

Who we are

Our role is to provide an environment in which all Australians can access and benefit from communications services, creative experiences and culture.Our purposes are to enable all Australians to...

Consumer Safeguards Review

The Government is reviewing Australia’s telecommunications consumer safeguards to prepare the framework for a post-2020 environment.

Mobile Black Spot Program

The Australian Government is improving mobile phone coverage and competition in regional and remote Australia through the Mobile Black Spot Program.

Media Centre

Find dedicated resources for members of the media including our media enquiry contact details, video case studies and our latest news.

Contact the NRS Helpdesk

The NRS has a Helpdesk to support users of the service.

Reporting fraud

We are committed to preventing, detecting and investigating fraud and pursuing appropriate remedies (including prosecution) and recovery actions, in accordance with the Commonwealth Fraud Control...

International Radiocommunications

The Department of Communications and the Arts leads Australia's multi-stakeholder engagement on international radiocommunications issues.

Diversity

We have an ongoing commitment to workplace diversity and actively promote, value and support diversity among our employees.

Departmental contracts

We publish a list of contracts that are valued at $100,000 (GST inclusive) or more and were entered into in the previous 12 months, or were not completed at the end of the period.

National Relay Service

The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

Service features

Depending on your needs and situation, you can choose from a number of relay call options.

Emergency calls (000)

Emergency services can be contacted through the NRS in life threatening or time critical situations.

Disclaimer

We do our best to provide accurate and up-to-date information on websites owned and administered by the Department of Communications and the Arts, but you should use your own skill and judgement...

The Commonwealth of Australia owns copyright of everything we have created all websites owned and administered by the Department of Communications and the Arts. This includes text, images, software...

Campaign Certification

Australian Government agencies conducting information and advertising campaigns must comply with relevant policies and processes issued by the Cabinet Secretary or the Minister for Finance or the...