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Your home phone and the NBN

Published 20th May 2020

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The National Broadband Network (NBN) is a major upgrade to Australia's national telecommunications infrastructure, and will deliver fast broadband to all Australian homes and businesses. In NBN...

Power outages and the NBN

Published 20th May 2020

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Equipment connected over the National Broadband Network will not work during a power outage. Read about how to plan for power outages and emergencies.

Getting assistance with your NBN service

Published 20th May 2020

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If you have a concern or complaint about the installation, connection, repair or operation of your internet or phone services provided over the NBN, you should contact your service provider. Read...

Connecting to the NBN

Published 20th May 2020

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Once you've selected your preferred provider for services over the NBN and signed up for a plan that suits your needs, your provider will work with NBN Co Ltd on your behalf to arrange the...

Telecommunications Reform Package fact sheet

Published 11th Jun 2020

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The Government is reforming the telecommunications market to promote competition and to improve access to broadband services for all Australians, especially those in regional, rural and remote...

High speed broadband access across Australia

Published 11th Jun 2020

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The Australian Government will establish new statutory infrastructure provider (SIP) obligations on NBN Co Ltd (nbn) and other wholesale network providers to ensure that all people in Australia, no...

The Regional Broadband Scheme

Published 11th Jun 2020

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The Australian Government is establishing the Regional Broadband Scheme to ensure there are long-term sustainable funding arrangements in place to provide essential broadband services to regional,...

Telecommunications Reform Package 2020—frequently asked questions

Published 11th Jun 2020

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Frequently asked questions.

Telecommunications (Network Exemption—Telstra South Brisbane Network) Instrument 2012 (Amendment No.1 of 2020)

Published 1st Jul 2020

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Telecommunications (Network Exemption—Telstra South Brisbane Network) Instrument 2012 (Amendment No.1 of 2020)

Explanatory note—Telecommunications (Network Exemption—Telstra South Brisbane Network) Instrument 2012 (Amendment No.1 of 2020)

Published 1st Jul 2020

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Explanatory note—Telecommunications (Network Exemption—Telstra South Brisbane Network) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—Telstra South Brisbane Network) Instrument 2012 as amended

Published 1st Jul 2020

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Telecommunications (Network Exemption—Telstra South Brisbane Network) Instrument 2012 as amended

Telecommunications (Network Exemption—Specified Velocity Networks) Instrument 2012 (Amendment No.1 of 2020)

Published 1st Jul 2020

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Telecommunications (Network Exemption—Specified Velocity Networks) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—Specified Velocity Networks) Instrument 2012 as amended

Published 1st Jul 2020

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Telecommunications (Network Exemption—Specified Velocity Networks) Instrument 2012 as amended

Explanatory notes—Telecommunications (Network Exemption—Specified Velocity Networks) Instrument 2012 (Amendment No.1 of 2020)

Published 1st Jul 2020

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Explanatory notes—Telecommunications (Network Exemption—Specified Velocity Networks) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—TransACT Upgraded VDSL Networks) Instrument 2012 (Amendment No.1 of 2020)

Published 1st Jul 2020

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Telecommunications (Network Exemption—TransACT Upgraded VDSL Networks) Instrument 2012 (Amendment No.1 of 2020)

Explanatory note—Telecommunications (Network Exemption—TransACT Upgraded VDSL Networks) Instrument 2012 (Amendment No.1 of 2020)

Published 1st Jul 2020

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Explanatory note—Telecommunications (Network Exemption—TransACT Upgraded VDSL Networks) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—TransACT Very Small Scale Networks) Instrument 2012 (Amendment No.1 of 2020)

Published 1st Jul 2020

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Telecommunications (Network Exemption—TransACT Very Small Scale Networks) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—TransACT Very Small Scale Networks) Instrument 2012 as amended

Published 1st Jul 2020

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Telecommunications (Network Exemption—TransACT Very Small Scale Networks) Instrument 2012 as amended

Explanatory note—Telecommunications (Network Exemption—TransACT Very Small Scale Networks) Instrument 2012 (Amendment No.1 of 2020)

Published 1st Jul 2020

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Explanatory note—Telecommunications (Network Exemption—TransACT Very Small Scale Networks) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—TransACT Upgraded VDSL Networks) Instrument 2012 as amended

Published 1st Jul 2020

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Telecommunications (Network Exemption—TransACT Upgraded VDSL Networks) Instrument 2012 As amended

Your home phone and the NBN

Power outages and the NBN

Getting assistance with your NBN service

Connecting to the NBN

Telecommunications Reform Package fact sheet

High speed broadband access across Australia

The Regional Broadband Scheme

Telecommunications Reform Package 2020—frequently asked questions

Telecommunications (Network Exemption—Telstra South Brisbane Network) Instrument 2012 (Amendment No.1 of 2020)

Explanatory note—Telecommunications (Network Exemption—Telstra South Brisbane Network) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—Telstra South Brisbane Network) Instrument 2012 as amended

Telecommunications (Network Exemption—Specified Velocity Networks) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—Specified Velocity Networks) Instrument 2012 as amended

Explanatory notes—Telecommunications (Network Exemption—Specified Velocity Networks) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—TransACT Upgraded VDSL Networks) Instrument 2012 (Amendment No.1 of 2020)

Explanatory note—Telecommunications (Network Exemption—TransACT Upgraded VDSL Networks) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—TransACT Very Small Scale Networks) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—TransACT Very Small Scale Networks) Instrument 2012 as amended

Explanatory note—Telecommunications (Network Exemption—TransACT Very Small Scale Networks) Instrument 2012 (Amendment No.1 of 2020)

Telecommunications (Network Exemption—TransACT Upgraded VDSL Networks) Instrument 2012 as amended

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