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Mobile services and coverage

Mobile phone services are available in urban areas, many regional areas, and along national and regional highways. Mobile phone services currently reach 99 per cent of the Australian population.

Emergency calls

Triple Zero (000) is the number most Australians will use to call the police, fire or ambulance in an emergency.

Services for people with disability

We advise the government about helping people with a disability, and those with a medical condition to make the most of the phone services they want and need.

Economic analysis of retail price controls

1 May 2014

The Centre for International Economics has released its report into the economics of retail price controls that currently apply to fixed line...

Triple Zero review supports new technology

31 July 2014

The Triple Zero review survey shows most Australians want the service to embrace new technology.

Charging for unlisted numbers

6 February 2014

The Government agreed that charging for unlisted numbers should not be prohibited.

Telstra's migration plan

Start/End Date:

December 16, 2014 09:00 AEDT to January 07, 2015 17:00 AEDT

Telstra needs a plan to make the changes that are needed. This is called a migration plan.

The proposed Telecommunications Deregulation Bill No.1 2014

Start/End Date:

April 15, 2014 09:00 AEST to May 05, 2014 17:00 AEST

The Australian Government intends to reduce excessive regulation by $1 billion per year. The aim is to boost productivity and give businesses the flexibility to innovate in a globally competitive market.

Triple Zero (000) Review

Start/End Date:

July 08, 2014 09:00 AEST to August 22, 2014 17:30 AEST

Triple Zero is currently a 'voice-only' service that’s been used since the service started in 1961. Part of the review will look at changing technologies and consumer expectations.

Telstra retail price controls

18 March 2015

Telstra’s retail price controls (RPC) were repealed

Integrated Public Number Database Review report

Published 27th May 2015

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Integrated Public Number Database Review stakeholder workshop summary

Published 27th May 2015

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First published on 12 April 2012

Review of the Integrated Public Number Database released

7 May 2015

We have undertaken a review of the Integrated Public Number Database (IPND) and released a report of its findings.

Promoting cooperation on mobile roaming

8 July 2014

Joint Press Release between the Ministry of Internal Affairs and Communications of Japan and the Department of Communications of Australia upon...

Satellite Phone Subsidy Scheme

27 February 2014

Residents and travellers in rural and remote Australia have just over a month to apply to purchase new satellite phones before the close of the...

Mobile Black Spot Programme Discussion Paper

Start/End Date:

December 16, 2013 09:00 AEDT to February 28, 2014 17:00 AEDT

The government is seeking comments from interested parties in response to the Discussion Paper for the Mobile Black Spot Programme. Submissions received will help inform the development of the programme, including the preferred programme design and delivery model.