Overseas calls and premium-rate numbers
When NRS calls are made to an overseas number or received from overseas, the numbers to use are sometimes different. You will need a suitable pre-paid calling card to make calls to overseas and...
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Transition of NRS Chat (Internet Relay) on the National Relay Service
22 November 2019
Transition of NRS Chat (Internet Relay) on the National Relay Service
Our work
The BCAR is our in-house economic and statistical research unit. Its work supports fact-based policy development and advice within our department.
Important information for all National Relay Service users
11 November 2019
Transition to the new provider of the National Relay Service (NRS).
NRS—Instruction sheet 5.2—NRS Captions—answering a call
Published
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This instruction sheet provides step by step instructions for answering a call using the NRS Captions option using the National Relay Service.
Ministerial Instrument to set the Designated Day to 1 July 2020
Published
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The Designated Day is the date, under the Telecommunications Act 1997, from which Telstra is subject to structural separation obligations set out in its Structural Separation Undertaking. This...
National Relay Service call numbers
All the numbers and access points for making a relay call.
NBN Consumer Experience
New measures have been announced to provide consumers with more information and extra protections as they choose an internet plan and transition to the NBN.
Community radio
There are more than 400 licensed community radio stations in Australia. They operate under community radio licences, following the rules in the Broadcasting Services Act 1992.
Statement of expectations—Australian Communications and Media Authority
Published
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In line with the Australian Government’s response to the final report of the review of the Australian Communications and Media Authority (ACMA), the Minister for Communications and the Arts issued...
Consumer protection
We have developed consumer safeguards so phone companies supply reliable phone services. We also have rules to protect the needs of people with disabilities and people with life-threatening medical...
Digital dividend spectrum
Australia’s 'digital dividend' is the spectrum that was freed up for new uses by the switch from analogue to digital television.
Interactive Gambling
Interactive gambling consists of gambling activities which take place on broadcasting, datacasting and online platforms. We develop policy and regulations for interactive gambling services.
Thank you for your support during the transition to the new NRS provider
5 December 2019
The transition to a new provider for the National Relay Service (NRS) has been a significant undertaking. We would like to thank all NRS users and...
Review of Telecommunications Infrastructure in New Developments (TIND) policy
22 November 2019
Every year around 195,000 new proprieties are built in Australia. The Australian Government has in place arrangements so people moving into new...
Get eSmart! Keeping communities safe online
3 September 2019
With one in five Australian children reporting being cyber bullied, learning how to be cyber safe has never been more important.
Keeping our kids safe online
11 February 2019
The Government is investing $10 million on a new program to deliver practical online safety training for young Australians.
Start the chat about online safety
15 March 2019
The Australian Government has launched the National Online Safety Awareness campaign to help Australian parents ‘start the chat’ about online...
Stay Smart Online Week 2019
9 October 2019
Reverse the threat of cybercrime with a few simple steps to protect yourself
Online safety reforms
11 December 2019
Have your say on proposed changes to Australia’s online safety framework, designed to keep Australians safe online.
