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FAQs: National Relay Service

Published

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There will be a new provider for the National Relay Service from 1 October 2019. Here are some frequently asked questions about the changes to the service.

National Relay Service

The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

FOI 28-1819

Date Listed:  12 June 2019

Documents relating to triple zero incident.

FOI 29-1819

Date Listed:  12 June 2019

Document relating to emergency call person.

Privacy

We protect your privacy in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

Frequently Asked Questions—MBSP

As part of the Government's $380 million commitment to the Mobile Black Spot Program (the Program) it has announced $160 million for an additional two rounds of the Program. Rounds 5 and 6 will...

Mobile Black Spot Program

The Australian Government is improving mobile phone coverage and competition in regional and remote Australia through the Mobile Black Spot Program.

FOI 41-1819

Date Listed:  11 July 2019

Working documents related to the Demand for fixed-line Broadband in Australia paper published 27th February 2018 (https://www.communications.gov.au...

Exemption from the pit and pipe requirements

Published

The Minister has exempted certain types of developments in rural and remote areas from the requirements to install fibre-ready pit and pipe under Part 20A of the Telecommunications Act 1997.

Media Centre

Find dedicated resources for members of the media including our media enquiry contact details, video case studies and our latest news.

Diversity

We have an ongoing commitment to workplace diversity and actively promote, value and support diversity among our employees.

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