Accesshub
Advances in technology have improved the range of accessible services for people who are deaf, hard of hearing and/or have a speech impairment.
Search
Showing 20 of 1544 results, most relevant first.
Privacy Impact Assessment (PIA) Register
Published
Download PDF (126.18 KB) 
Download DOC (103.11 KB)
The Privacy (Australian Government Agencies—Governance) APP Code 2017 (Cth) (the APP Code) requires that all agencies, including the Department of Communications and the Arts (the department) must...
Privacy impact assessment
Published
Download PDF (296.97 KB) Download DOC (136.76 KB)
The Department of Communications and the Arts (the department) is implementing arrangements that will improve the accuracy of location information provided by callers from mobile phones to the...
Emergency calls
Triple Zero (000) is the number most Australians will use to call the police, fire or ambulance in an emergency.
ACMA Review—final report
The final report on the Review of the Australian Communications and Media Authority (ACMA).
Consumer Safeguards Review
The Government is reviewing Australia’s telecommunications consumer safeguards to prepare the framework for a post-2020 environment.
Social media policy
Published
Download PDF (177.81 KB) Download DOC (106.6 KB)
The Social Media Public Policy explains what you can expect from us and the things we expect from you in all of our social media activities.
New Video Relay video resources available
5 June 2019
We’ve launched two new videos today on Accesshub to help step you through the process of setting up and making a Video Relay call.
National Relay Service—quarterly performance report—quarter 3, 2018–19
Published
Download PDF (372.71 KB) Download DOC (245.48 KB)
The National Relay Service (NRS) providers are required to submit activity and performance data to the Department of Communications and the Arts (the Department) each quarter. These reports are...
FAQs: National Relay Service
Published
Download PDF (124.54 KB) Download DOC (105.11 KB)
There will be a new provider for the National Relay Service from 1 October 2019. Here are some frequently asked questions about the changes to the service.
New provider for the National Relay Service
12 June 2019
The department has awarded Concentrix Services Pty Ltd the new contract to deliver the National Relay Service (NRS), following a limited tender...
FOI 28-1819
Date Listed: 12 June 2019
Documents relating to triple zero incident.
FOI 29-1819
Date Listed: 12 June 2019
Document relating to emergency call person.
A new vision for telecommunications in the Asia-Pacific
27 June 2019
Asia-Pacific ICT Ministers met in Singapore this week to celebrate the Asia-Pacific Telecommunity’s (APT) 40th anniversary and set the region’s...
FOI 59-1819 and 57-1819
Date Listed: 1 July 2019
The department’s incoming government brief (IGB)
Diversity and Inclusion Strategy 2016–2019
Published
Download PDF (262.96 KB) Download DOC (141.82 KB)
We promotes an innovative, competitive, communications sector, encourages excellence in the arts, and supports cultural heritage and public access to arts and culture. To be the best we can be, we...
Media Centre
Find dedicated resources for members of the media including our media enquiry contact details, video case studies and our latest news.
Major milestone for NBN with most Australians able to connect
24 July 2019
The National Broadband Network (NBN) has reached a major milestone with more than 10 million Australian homes and businesses ready to connect to...
Mobile Black Spot Program hits new milestone
16 July 2019
Over 700 mobile base stations have now been delivered under the Mobile Black Spot Program.
The NRS Helpdesk is here for you
29 July 2019
Need some advice about the National Relay Service (NRS) or finding the information you need on Accesshub? Want to provide feedback or raise a...
