FOI 11-1920
Date Listed: 14 November 2019
Part of the incoming government brief in relation to the 5G network.
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NRS—National Relay Service—terms and conditions
Published
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By using the services provided by the NRS you are agreeing to these terms and conditions.
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Transition of SMS Relay and TTY National Relay Service options
15 November 2019
Important information for SMS Relay and TTY users.
NRS—instruction sheet 2.2—SMS Relay—answering a call
Published
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This instruction sheet provides step by step instructions for answering a call using the SMS relay option using the National Relay Service.
NRS—instruction sheet 2.3—SMS Relay—call to emergency services
Published
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This instruction sheet provides step by step instructions for calling emergency services using the SMS relay option using the National Relay Service.
NRS—instruction sheet 2.4—SMS Relay (Text and Listen)—making a call
Published
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Instructions on how to make a call using SMS relay text and listen.
NRS—instruction sheet 2.5—SMS Relay (Text and Listen)—answering a call
Published
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Information on how to receive an SMS Relay (Text and Listen) call through the National Relay Service (NRS).
NRS—Instruction sheet 2.6—SMS Relay (Text and Listen)—call to emergency services
Published
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Instructions on how to make a call to emergency services using SMS Relay (Text and Listen).
NRS—instruction sheet 7.5—TTY Type and Read—answering a call
Published
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This instruction sheet provides step by step instructions for answering a call using the TTY type and read call option using the National Relay Service.
NRS—instruction sheet 7.4—TTY Type and Read—making a call
Published
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This instruction sheet provides step by step instructions for making a call using the TTY type and read call option using the National Relay Service.
NRS—instruction sheet 7.6—TTY Type and Read—call to emergency services
Published
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This instruction sheet provides step by step instructions for making a call to emergency services using the TTY type and read call option using the National Relay Service.
NRS—instruction sheet 7.1—TTY Speak and Read—making a call
Published
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This instruction sheet provides step by step instructions for making a call using the TTY speak and read call option using the National Relay Service.
NRS—instruction sheet 7.3—TTY Speak and Read—call to emergency services
Published
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This instruction sheet provides step by step instructions for making a call to emergency services using the TTY speak and read call option using the National Relay Service.
NRS—instruction sheet 7.2—TTY Speak and Read—answering a call
Published
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This instruction sheet provides step by step instructions for answering a call using the TTY speak and read call option using the National Relay Service.
NRS—fact sheet 2A—SMS Relay
Published
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In SMS Relay calls you type your side of the conversation on your mobile phone and read the responses from the other person when the relay officer texts them back.
NRS—fact sheet 2B—SMS Relay (Text and Listen)
Published
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In SMS Relay (Text and Listen) calls you type your side of the conversation on your mobile phone and listen to the other person speaking.
NRS—fact sheet 7A—TTY—Speak and Read
Published
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In TTY Speak and Read calls you speak your side of the conversation into the handset of the TTY and read the text of the other person's words on the TTY which have been typed by the relay officer....
NRS—fact sheet 7B—TTY—Type and Read
Published
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In TTY Type and Read calls you type your side of the conversation on a TTY and read the responses from the other person on the TTY which have been typed by the relay officer.
NRS—instruction sheet 7.9—TTY Type and Listen—call to emergency services
Published
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This instruction sheet provides step by step instructions for calling emergency services using the TTY type and listen call option using the National Relay Service.
