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NBN boosts capacity for Australians working at home

18 March 2020

Additional bandwidth to support network performance for Australians working at home during COVID-19.

NBN Co boosts data for rural and regional customers

25 March 2020

Sky Muster satellite customers will soon have access to more data, thanks to new enhancements designed to keep communities connected during COVID...

Have your say on the draft Alternative Voice Services Trials (AVST) Guidelines

14 May 2020

We are seeking views on the draft Alternative Voice Services Trials (AVST) Guidelines.

Getting ready to connect to the NBN

Published 20th May 2020

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Your current telephone and internet services will not be switched to the NBN automatically. Read about what steps you need to take to prepare for your switch to the NBN.

Medical alarms, autodiallers and emergency buttons

Published 20th May 2020

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Medical alarms, autodiallers and emergency buttons that use a fixed line connection need to be migrated to the National Broadband Network, or an alternative operating platform, before your existing...

Migration of lift phone services

Published 20th May 2020

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It is the responsibility of building owners, managers and bodies corporate to ensure lift phone services are operational and comply with relevant regulations. Lift phone services are safety...

Migration of monitored fire alarm services

Published 20th May 2020

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It is the responsibility of building owners, managers and bodies corporate to ensure monitored fire alarm services are operational and comply with relevant regulations. Fire alarm services are...

Your home phone and the NBN

Published 20th May 2020

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The National Broadband Network (NBN) is a major upgrade to Australia's national telecommunications infrastructure, and will deliver fast broadband to all Australian homes and businesses. In NBN...

Power outages and the NBN

Published 20th May 2020

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Equipment connected over the National Broadband Network will not work during a power outage. Read about how to plan for power outages and emergencies.

Getting assistance with your NBN service

Published 20th May 2020

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If you have a concern or complaint about the installation, connection, repair or operation of your internet or phone services provided over the NBN, you should contact your service provider. Read...

Connecting to the NBN

Published 20th May 2020

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Once you've selected your preferred provider for services over the NBN and signed up for a plan that suits your needs, your provider will work with NBN Co Ltd on your behalf to arrange the...

Consultation on Draft Statutory Infrastructure Provider Exemption Instrument

5 June 2020

We are seeking comments on a Draft Statutory Infrastructure Provider Exemption Instrument.

Telecommunications Reform Package fact sheet

Published 11th Jun 2020

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The Government is reforming the telecommunications market to promote competition and to improve access to broadband services for all Australians, especially those in regional, rural and remote...

High speed broadband access across Australia

Published 11th Jun 2020

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The Australian Government will establish new statutory infrastructure provider (SIP) obligations on NBN Co Ltd (nbn) and other wholesale network providers to ensure that all people in Australia, no...

The Regional Broadband Scheme

Published 11th Jun 2020

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The Australian Government is establishing the Regional Broadband Scheme to ensure there are long-term sustainable funding arrangements in place to provide essential broadband services to regional,...