Contact the NRS Helpdesk
The NRS has a Helpdesk to support users of the service.
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Emergency calls (000)
Emergency services can be contacted through the NRS in life threatening or time critical situations.
Service features
Depending on your needs and situation, you can choose from a number of relay call options.
Ministerial statement
In December last year the Morrison Government announced it would commence a staged approach to reform media regulation towards an end state of a platform-neutral regulatory framework, covering both...
Broadcast and Content Reform Package
The Government is putting a comprehensive package of reforms into place that will support Australia's broadcast sector.
Classification Review extended due to COVID-19
The reporting date for the review of classification regulation has been extended to 31 May 2020.
Current vacancies
Please use the links below to find our current vacancies. For general information about employment conditions and entry-level programs, please see the Careers page.
Relief for Australian media during COVID-19
The Government has announced a package of measures to help sustain Australian media businesses as they do their vital work of keeping the community informed during the COVID-19 pandemic.
Relief for Australian media during COVID-19—Frequently asked questions
The Government has announced a package of measures to sustain Australian media businesses as they do their vital work of keeping the community informed during the COVID-19 pandemic.
Media Centre
Find dedicated resources for members of the media including our media enquiry contact details, video case studies and our latest news.
Media sector response
The Government recognises the important role media organisations play in providing the Australian community with timely and accurate news and information, particularly during times of national and...
Postal sector
We are working closely with Australia Post to support them in continuing to deliver postal services to all Australians.
Telecommunications sector
Access to communications services is vital for all Australians, particularly during the ongoing impacts of COVID-19.
COVID-19 update
COVID-19 is having unprecedented effects on communities in Australia and around the world. The Australian Government is working to support the community in this time of crisis. The communications...
Regional Connectivity Program
The Government is investing $53 million in telecommunications infrastructure projects as part of the Regional Connectivity Program.
Client Service Charter
This Service Charter sets out our commitment to provide you, our clients, with a high level of service.
Frequently Asked Questions—MBSP
The Government has committed $380 million over six rounds to the Mobile Black Spot Program (the Program). In April 2020 the Round 5 results were announced, with a further 182 base stations to be...
Telecommunications Reform Package
The Australian Government is reforming the telecommunications market to promote competition and to improve access to broadband services for all people in Australia, especially those living in...
Domain names
The not-for-profit .au Domain Administration (auDA) oversees the operation and management framework of the .au domain of the internet. auDA is endorsed by the Australian Government as the...
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