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This fact sheet describes Australia’s performance on fixed broadband coverage by services offering speeds of 25 Mbps as a minimum, in comparison to international peers.

If you work in a contact centre or as a receptionist, you may occasionally receive calls from your customers through the National Relay Service (NRS). 

The Australian telecommunications industry has undergone extensive transformation over the last 20 years, driven by new technologies, increased competition, rapidly changing consumer preferences...

As part of the 2019–20 Federal Budget, the Australian Government undertook a feasibility study into improving digital connectivity in the Western Australian Grainbelt (the Grainbelt). The...

The Australian Broadband Advisory Council (ABAC) is advising the Australian Government about ways in which digital and broadband communications infrastructure can be used to lift the health sector...

This document consolidates the fact sheets on Australia’s fixed broadband performance that have been released in 2020 by the Bureau of Communications and Arts Research.

On 11 December 2020, the Minister for Communications, Cyber Safety and the Arts, the Hon Paul Fletcher MP, declared that the National Broadband Network (NBN) should be treated as built and fully...

This document set out the Australian Government's 2015 policy on the provision of telecommunications infrastructure in new developments. It is no longer current and is provided for historical...

Concentrix, the National Relay Service (NRS) provider (relay and helpdesk services), submits activity and performance data to the Department of Infrastructure, Transport, Regional Development and...