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Review of the National Triple Zero (000) Operator

Published 4th May 2016

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A mix of qualitative and quantitative research activities to explore community views in relation to the Triple Zero service.

National Relay Service—quarterly performance report—quarter 2, 2017–2018

Published 28th Feb 2018

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This report reviews the performance of NRS providers for quarter 2, 2017–2018 against agreed service levels and key performance indicators, along with information provided in the data about how the...

Investigation Report into the Triple Zero Service disruptions of 4 and 26 May 2018.

Published 22nd Oct 2018

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We have completed the investigation into the Triple Zero service disruptions of 3 & 4 May and 26 May 2018.

Privacy impact assessment

Published 18th Nov 2020

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The Department of Infrastructure, Transport, Regional Development and Communications (the department) is implementing arrangements that will improve the accuracy of location information provided by...