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Explanatory Statement—Telecommunications (Carrier Licence Charges) (Paragraph 15(1)(D)) Determination 2019 (No. 1)

Published 5th Mar 2019

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Section 15 of the Telecommunications (Carrier Licence Charges) Act 1997 (the Act) sets out the method of calculating annual charges that apply to the carrier licences held by telecommunications...

Telecommunications (Carrier Licence Charges) (Paragraph 15(1)(D)) Determination 2019 (No. 1)

Published 5th Mar 2019

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I, MITCH FIFIELD, Minister for Communications and the Arts, under paragraph 15(1)(d) of the Telecommunications (Carrier Licence Charges) Act 1997, determine that the estimated total amount of...

$160 million to eliminate more mobile black spots

20 March 2019

A further $160 million is being invested in two new funding rounds of the Mobile Black Spot Program.

National Relay Service complaints policy

Published 4th Apr 2019

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The NRS complaints policy seeks to ensure a fair and effective response where anyone has a concern or complaint about the NRS. The policy also helps the NRS listen to customers, learn from...

Emergency calls

Triple Zero (000) is the number most Australians will use to call the police, fire or ambulance in an emergency.

National Relay Service—quarterly performance report—quarter 3, 2018–19

Published 5th Jun 2019

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The National Relay Service (NRS) providers are required to submit activity and performance data to the Department of Communications and the Arts (the Department) each quarter. These reports are...

FAQs: National Relay Service

Published 12th Jun 2019

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There will be a new provider for the National Relay Service from 1 October 2019. Here are some frequently asked questions about the changes to the service.

A new vision for telecommunications in the Asia-Pacific

27 June 2019

Asia-Pacific ICT Ministers met in Singapore this week to celebrate the Asia-Pacific Telecommunity’s (APT) 40th anniversary and set the region’s...

Telecommunications (Revocation of International Mobile Roaming Industry Standard) Direction 2019 – Explanatory Statement – Exposure Draft

Published 9th Aug 2019

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Exposure draft of the Explanatory Statement accompanying the draft Ministerial Direction to the ACMA directing it to revoke the Telecommunications (International Mobile Roaming) Industry Standard...

Telecommunications (Revocation of International Mobile Roaming Industry Standard) Direction 2019 – Exposure Draft

Published 9th Aug 2019

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Exposure draft of a Ministerial Direction to the ACMA directing it to revoke the Telecommunications (International Mobile Roaming) Industry Standard 2013....

NRS—fact sheet 7—Teletypewriter (TTY) options

Published 12th Aug 2019

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A TTY (also known as a teletypewriter or a textphone).

Fact sheet: National Relay Service

Published 2nd Sep 2019

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There will be a new provider for the National Relay Service from 1 October 2019. This fact sheet provides information on the changes.

2015—A year of digitisation, innovation and adaptation

11 December 2015

The digitisation of services, entertainment and media has accelerated in 2015, undermining established business models and throwing up policy...

Charging for unlisted numbers

6 February 2014

The Government agreed that charging for unlisted numbers should not be prohibited.

National Relay Service—quarterly performance report—quarter 4, 2018–19

Published 19th Aug 2019

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The National Relay Service (NRS) providers are required to submit activity and performance data to the Department of Communications and the Arts each quarter. These reports are used to review the...