2015—A year of digitisation, innovation and adaptation
11 December 2015
The digitisation of services, entertainment and media has accelerated in 2015, undermining established business models and throwing up policy...
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Showing 20 of 145 results, most relevant first.
Charging for unlisted numbers
6 February 2014
The Government agreed that charging for unlisted numbers should not be prohibited.
NRS—National Relay Service—terms and conditions
Published
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By using the services provided by the NRS you are agreeing to these terms and conditions.
National Relay Service—quarterly performance report—quarter 4, 2018–19
Published
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The National Relay Service (NRS) providers are required to submit activity and performance data to the Department of Communications and the Arts each quarter. These reports are used to review the...
NRS—Instruction sheet 6.1—Voice Relay—making a call
Published
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This instruction sheet provides step by step instructions for making a call using the voice relay option using the National Relay Service.
NRS—Instruction sheet 6.3—Voice Relay—call to emergency services
Published
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This instruction sheet provides step by step instructions for calling emergency services using the voice relay option using the National Relay Service.
National Relay Service
The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.
Contact the NRS Helpdesk
The NRS has a Helpdesk to support users of the service.
National Relay Service call numbers
All the numbers and access points for making a relay call.
Consumer protection
We have developed consumer safeguards so phone companies supply reliable phone services. We also have rules to protect the needs of people with disabilities and people with life-threatening medical...
Health research about electromagnetic energy
Published
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Electromagnetic energy (EME) is used to send and receive voice, data and video information. Travelling in the form of electromagnetic waves, EME is also known as electromagnetic radiation or...
5G mobile networks
Published
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5G is the next generation of mobile network technology and is expected to provide improved: downloads—speeds many times faster than 4G technology, latency—sending and receiving information from...
Safety of mobile phone networks
Published
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Mobile phones and other wireless devices are an essential part of the daily work and home lives of all Australians, so it's important for the Australian Government to regulate the industry. The...
Mobile phones, mobile networks and EME
Radiofrequency Electromagnetic Energy Emissions...
Have your say on the design of the Alternative Voice Services trials
20 December 2019
We are exploring alternative ways to deliver telephone services in rural and remote Australia.
Consultation on Alternative Voice Services Trials
Start/End Date: December 20, 2019 15:00 AEDT to February 07, 2020 17:00 AEDT
We are seeking comments on the proposed design of trials to explore new ways of delivering phone services in the rural and remote Australia.
Consultation on remaking of the Telstra Carrier Licence Conditions
Start/End Date: February 07, 2019 09:00 AEDT to February 22, 2019 17:00 AEDT
The Australian Government is seeking comments on the remaking of the Carrier Licence Conditions (Telstra Corporation Limited) Declaration 1997
Mobile Black Spot Program
The Australian Government is improving mobile phone coverage and competition in regional and remote Australia through the Mobile Black Spot Program.
Mobile black spot priority locations announced
5 April 2018
The Government has announced the locations that will receive new and improved mobile coverage in the latest round of the Mobile Black Spot Program.
Mobile Black Spot Program hits new milestone
16 July 2019
Over 700 mobile base stations have now been delivered under the Mobile Black Spot Program.
