Do you or someone you know use a CapTel handset?
9 October 2019
From 1 February 2020, the National Relay Service (NRS) will no longer support the CapTel handset.
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Spectrum released for the 5G rollout
25 October 2019
Spectrum in the 26 GHz band will be re-allocated to support the rollout of 5G services.
Mainstream communication options
Advances in mobile and internet technology, along with cheaper data, mean there is now a range of convenient and inexpensive text or video-based alternatives to phone calls.
2019 winners revealed
23 October 2019
Celebrate Australian writing and explore this year’s #PMLitAwards winners and shortlists
Grant reporting—Arts Division—1 July 2014 to 30 June 2016
Published
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Agencies are required to publish details of their individual grants on their website no later than 14 working days after the funding agreement for the grant takes effect....
Grant reporting—Arts Division—1 July 2016 to 30 June 2017
Published
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A grant is a conditional transfer of resources from the Australian Government to a recipient for a specified purpose. Grants are directed at assisting recipients to achieve their own goals whilst...
Funding reporting
The Department is required to publish the details of grants awarded on GrantConnect from 1 January 2018. Documents published on this page reflect grants approved up until 31 December 2017.
Migration Assurance Framework—Telecommunications industry guide
Published
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Migration Assurance Framework updated to ensure accuracy of address data...
Navigating classification for parents and the community
13 November 2019
A new website for Australian classification has been launched today, helping parents and the community to quickly and easily locate information...
Reporting fraud
If you suspect fraudulent activity, you should report it to us.
FOI 11-1920
Date Listed: 14 November 2019
Part of the incoming government brief in relation to the 5G network.
NRS—National Relay Service—terms and conditions
Published
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By using the services provided by the NRS you are agreeing to these terms and conditions.
RSS feeds
An RSS feed is a simple method for staying informed about news and information updates on the website.
Transition of SMS Relay and TTY National Relay Service options
15 November 2019
Important information for SMS Relay and TTY users.
NRS—instruction sheet 2.2—SMS Relay—answering a call
Published
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This instruction sheet provides step by step instructions for answering a call using the SMS relay option using the National Relay Service.
NRS—instruction sheet 2.3—SMS Relay—call to emergency services
Published
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This instruction sheet provides step by step instructions for calling emergency services using the SMS relay option using the National Relay Service.
NRS—instruction sheet 2.4—SMS Relay (Text and Listen)—making a call
Published
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Instructions on how to make a call using SMS relay text and listen.
NRS—instruction sheet 2.5—SMS Relay (Text and Listen)—answering a call
Published
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Information on how to receive an SMS Relay (Text and Listen) call through the National Relay Service (NRS).
NRS—Instruction sheet 2.6—SMS Relay (Text and Listen)—call to emergency services
Published
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Instructions on how to make a call to emergency services using SMS Relay (Text and Listen).
NRS—instruction sheet 7.5—TTY Type and Read—answering a call
Published
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This instruction sheet provides step by step instructions for answering a call using the TTY type and read call option using the National Relay Service.
