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The transition to a new provider for the National Relay Service (NRS) has been a significant undertaking. We would like to thank all NRS users and...
Information on the National Relay Service transition is now available in Auslan.
Learn how to connect in an emergency through the National Relay Service (NRS).
Recently some users have let us know they are experiencing longer wait times for National Relay Service (NRS) calls during peak business hours and...
A reminder about making SMS Relay calls through the National Relay Service (NRS).
Find out how to make calls on the go with Video Relay.
From Saturday the 1st of February 2020 captions will no longer be delivered on the CapTel handset.
The Minister toured the facility and spoke to staff about their work in supporting NRS users.
CapTel services have temporarily been extended.
Due to staff shortages arising from COVID-19, Video Relay is operating with reduced staff. As a result, Video Relay will experience longer than...
Update on the National Relay Service (NRS) and arrangements for users.
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