Findings from the 2019-20 bushfire season
When devastating bushfires hit Australia over the 2019-2020 summer, our fixed line and mobile phone networks came under great pressure.
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Telecommunications and natural disasters – 6 things you should know
1. No form of communications is 100% resilient to disasters
Although Australia has some of the most reliable mobile and fixed line networks in the world, no form of communications should be solel...
Privacy impact assessment
Published
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The Department of Infrastructure, Transport, Regional Development and Communications (the department) is implementing arrangements that will improve the accuracy of location information provided by...
Improving resilience of Australia’s telco networks
The Government is increasing the resilience of Australia’s telecommunication networks, to help prevent, mitigate and manage outages during emergencies.
Consultation on draft grant opportunity guidelines for Round 5A of the Mobile Black Spot Program
Start/End Date: October 21, 2020 09:00 AEDT to November 04, 2020 17:00 AEDT
The Government is seeking community and industry feedback on the draft grant opportunity guidelines for Round 5A of the Mobile Black Spot Program.
Advanced Mobile Location
16 December 2020
Advanced Mobile Location has been deployed in Australia
Market research—natural disasters and telecommunications
As part of the communications awareness and coordination component of the Strengthening Telecommunications Against Natural Disasters (STAND) package, market research has recently been undertaken on...
Market research—natural disasters and telecommunications
Published
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This report outlines the research approach and key findings from market research conducted on the community’s understanding and preparedness for a telecommunications outage during an...
Applications now open for Round 5A of the Mobile Black Spot Program
22 December 2020
Mobile Network Operators and Mobile Network Infrastructure Providers are encouraged to submit applications for funding to deliver new and improved...
NRS—National Relay Service—terms and conditions
Published
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By using the services provided by the NRS you are agreeing to these terms and conditions.
National Relay Service privacy policy
Published
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In order to provide you with services, the NRS asks its users to provide certain personal information including name, address, and your contact details including TTY, phone and fax numbers and...
Telco tips for small businesses
Published
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We know it’s critical to find the right telco products and services for your business; and to know what to do when things go wrong.
Telco tips for small businesses
22 January 2021
Follow these handy tips when choosing and managing telco products and services for your business.
Trialling alternative voice services in regional and remote Australia
22 January 2021
The Australian Government’s Alternative Voice Services Trials Program took a step further today, with NBN Co, Concerotel and Zetifi announced as...
Telecommunications consumer representation grants
Section 593 of the Telecommunications Act 1997 gives the Minister capacity to make grants of financial assistance to consumer bodies to support consumer representation in the telecommunications...
Improving the telecommunications powers and immunities framework
Start/End Date: September 16, 2020 09:00 AEST to October 30, 2020 17:00 AEDT
The Australian Government is seeking comments on what reforms are required that would ensure the powers and immunities framework continues to meet the needs of modern Australia.
Frequently Asked Questions—MBSP
The Government has committed $380 million over six rounds to the Mobile Black Spot Program (the Program). In April 2020 the Round 5 results were announced, with a further 182 base stations to be...
What is the Government doing to strengthen telecommunications resilience?
The Government has committed $37.1 million through the Strengthening Telecommunications Against Natural Disasters (STAND) package to improve the resilience of Australia’s communications networks in...
What is the Government doing to strengthen telecommunications resilience?
Start/End Date: March 19, 2021 09:00 AEDT to April 07, 2021 17:00 AEST
The Government has committed $37.1 million through the Strengthening Telecommunications Against Natural Disasters (STAND) package to improve the resilience of Australia's communications networks in bushfire and disaster prone areas.
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