Coronavirus (COVID-19) updates from the Australian Government.

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Telecommunications consumer representation grants

Section 593 of the Telecommunications Act 1997 gives the Minister capacity to make grants of financial assistance to consumer bodies to support consumer representation in the telecommunications...

Consultation on Alternative Voice Services Trials

Start/End Date: December 20, 2019 15:00 AEDT to February 07, 2020 17:00 AEDT

We are seeking comments on the proposed design of trials to explore new ways of delivering phone services in the rural and remote Australia.

Contact the NRS Helpdesk

The NRS has a Helpdesk to support users of the service.

182 new base stations to keep regional Australians connected

21 April 2020

More Australians living in the regions will benefit from new and improved mobile coverage under Round 5 of the Mobile Black Spot Program.

Consultation on design options for Round 5A of the Mobile Black Spot Program

Start/End Date: April 21, 2020 09:00 AEST to June 19, 2020 17:00 AEST

The Government is seeking feedback on the design of Round 5A of the Mobile Black Spot Program.

Frequently Asked Questions—MBSP

The Government has committed $380 million over six rounds to the Mobile Black Spot Program (the Program). In April 2020 the Round 5 results were announced, with a further 182 base stations to be...

Improving resilience of Australia’s telco networks

12 May 2020

The Government is increasing the resilience of Australia’s telecommunication networks, to help prevent, mitigate and manage outages during...

Improving resilience of Australia’s telco networks

The Government is increasing the resilience of Australia’s telecommunication networks, to help prevent, mitigate and manage outages during emergencies.