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The Regional Broadband Scheme

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The Australian Government is establishing the Regional Broadband Scheme to ensure there are long-term sustainable funding arrangements in place to provide essential broadband services to regional,...

Emergency calls (000)

Emergency services can be contacted through the NRS in life threatening or time critical situations.

Telecommunications Reform Package

The Australian Government is reforming the telecommunications market to promote competition and to improve access to broadband services for all people in Australia, especially those living in...

Spectrum reform

We’re undertaking the most significant change to Australian spectrum management in the last 25 years.

National Relay Service

The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

Overseas calls and premium-rate numbers

When NRS calls are made to an overseas number or received from overseas, the numbers to use are sometimes different. You will need a suitable pre-paid calling card to make calls to overseas and...

Our work

The BCAR is our in-house economic and statistical research unit. Its work supports fact-based policy development and advice within our department.

Service features

Depending on your needs and situation, you can choose from a number of relay call options.

Accessible television

Television captioning and audio description help people who have a hearing or vision impairment access television programs.

Voicing your concern

Find out where to raise an issue about advertising, domain names, media or illegal content.

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