Accesshub: helping you communicate
6 February 2019
New webpages have been launched to help Australians who are deaf, hard of hearing and/or have speech impairment communicate with their friends,...
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New Video Relay video resources available
5 June 2019
We’ve launched two new videos today on Accesshub to help step you through the process of setting up and making a Video Relay call.
New provider for the National Relay Service
12 June 2019
The department has awarded Concentrix Services Pty Ltd the new contract to deliver the National Relay Service (NRS), following a limited tender...
The NRS Helpdesk is here for you
29 July 2019
Need some advice about the National Relay Service (NRS) or finding the information you need on Accesshub? Want to provide feedback or raise a...
Introducing the new Affordable Access website
8 August 2019
Have you checked out the mainstream communication options pages on Accesshub?
Contacting emergency services through the NRS
20 August 2019
Learn how to connect in an emergency through the National Relay Service (NRS)
Frequently Asked Questions—Withdrawal of National Relay Service support for CapTel handsets
Published
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Frequently Asked Questions about the Withdrawal of National Relay Service support for CapTel handsets. Please note that the pdf version of this document may not meet WCAG 2.0 Level AA requirements...
Do you or someone you know use a CapTel handset?
9 October 2019
From 1 February 2020, the National Relay Service (NRS) will no longer support the CapTel handset.
