The Universal Service Obligation (USO) is a long-standing consumer protection that ensures everyone has access to landline telephones and payphones regardless of where they live or work.
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The telephone is one of the main ways Australians stay in touch. Our role is to advise the Australian Government about how all Australians can have reasonable access to a standard, reliable...
The Government has announced a new Universal Service Guarantee that will ensure all Australians have access to voice and broadband services.
We advise the government about helping people with a disability, and those with a medical condition to make the most of the phone services they want and need.
Helping Australians who are deaf, hearing and/or speech impaired make and receive phone calls.
There are three options for calling the police, fire or ambulance in an emergency:...
As part of the Government's $220 million commitment to the Mobile Black Spot Program it has allocated $60 million to target specific locations already announced by the Government through a Priority...
The Australian Government is improving mobile phone coverage and competition in regional and remote Australia through the Mobile Black Spot Program.
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