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International comparison of fixed broadband performance—coverage and minimum speeds

Published 27th Nov 2020

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This fact sheet describes Australia’s performance on fixed broadband coverage by services offering speeds of 25 Mbps as a minimum, in comparison to international peers.

Options for boosting pit and pipe in new developments

Start/End Date: August 31, 2020 09:00 AEST to September 29, 2020 12:00 AEST

Underground pit and pipe is used to deliver telecommunications cabling to homes and businesses. Most developers do the right thing and install this important facility. However, a small number are not doing this, causing inconvenience and added costs for property occupants.

National Relay Service—monthly performance report—September 2020

Published 30th Nov 2020

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Concentrix, the National Relay Service (NRS) provider (relay and helpdesk services), submits activity and performance data to the Department of Infrastructure, Transport, Regional Development and...

NRS—A call through the National Relay Service

Published 11th Dec 2019

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If you work in a contact centre or as a receptionist, you may occasionally receive calls from your customers through the National Relay Service (NRS).

Improving resilience of Australia’s telco networks

The Government is increasing the resilience of Australia’s telecommunication networks, to help prevent, mitigate and manage outages during emergencies.

What is the Government doing to strengthen telecommunications resilience?

The Government has committed $37.1 million through the Strengthening Telecommunications Against Natural Disasters (STAND) package to improve the resilience of Australia’s communications networks in...

Consultation on draft grant opportunity guidelines for Round 5A of the Mobile Black Spot Program

Start/End Date: October 21, 2020 09:00 AEDT to November 04, 2020 17:00 AEDT

The Government is seeking community and industry feedback on the draft grant opportunity guidelines for Round 5A of the Mobile Black Spot Program.

What is 5G?

5G is the latest generation for wireless mobile and internet services

Broadband advisory council established

20 July 2020

The Australian Broadband Advisory Council will explore ways to maximise the benefits of high-speed connectivity.

Contact us

We welcome your general enquiries, compliments and complaints.

New rules for a new media landscape—modernising television regulation in Australia

The Australian Government has announced the next stage of proposed media reforms, to better support the Australian media industry and enhance the range and quality of services and content available...

Riding the Digital Wave: Report on COVID-19 Trends and Forward Work Program

Published 7th Dec 2020

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The Australian Broadband Advisory Council (the Council) is proud to release its first report, Riding the Digital Wave: Report on COVID-19 trends. The report sets out the Council’s methodology for...

Satellite dishes to deliver broadband connectivity during natural disasters

9 December 2020

Hundreds of satellite dishes to be installed on emergency buildings such as Rural Fire Service depots around Australia.

Terms of Reference—Telecommunications Consumer Safeguards Review

Published 17th Apr 2018

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The Australian telecommunications industry has undergone extensive transformation over the last 20 years, driven by new technologies, increased competition, rapidly changing consumer preferences...

Measuring Australia's fixed broadband performance

27 November 2020

New analysis shows Australia's fixed broadband performs strongly on key indicators.

Frequently Asked Questions—MBSP

The Government has committed $380 million over six rounds to the Mobile Black Spot Program (the Program). In April 2020 the Round 5 results were announced, with a further 182 base stations to be...

International comparison of fixed broadband performance—Migration to higher speed plans

Published 11th Dec 2020

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This fact sheet describes trends and data relevant to the migration to higher speed fixed broadband services in Australia, including how Australia fares compared to international peers.

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As part of the 2019–20 Federal Budget, the Australian Government undertook a feasibility study into improving digital connectivity in the Western Australian Grainbelt (the Grainbelt). The...