Current Legislation
Australia’s online safety framework is underpinned by two key pieces of legislation, the Enhancing Online Safety Act 2015 and the Online Content Scheme.
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NRS—A call through the National Relay Service
Published
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If you work in a contact centre or as a receptionist, you may occasionally receive calls from your customers through the National Relay Service (NRS). The NRS is an Australian Government initiative...
International involvement
We promote and support Australia’s domestic agenda and communications priorities at an international level....
Online safety
We want all Australians to engage online safely and with confidence.
Government response to ACCC Digital Platforms Inquiry
12 December 2019
The Government has released a roadmap for action in response to the Australian Competition and Consumer Commission’s Digital Platforms Inquiry...
Auslan National Relay Service transition update
13 December 2019
Information on the National Relay Service transition is now available in Auslan.
Classification review to commence in 2020
16 December 2019
The review will update Australia’s classification scheme to reflect the digital environment.
Terms of reference - Review of Australian classification regulation
Published
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The Government has released the terms of reference for a review of Australia’s classification regulation to develop a framework that reflects today’s digital environment and community needs.
Modernising the management of spectrum
16 December 2019
Change is being delivered for a more efficient and transparent spectrum management framework for Australia.
Part B: reliability of services—Consumer Safeguards Review—Final report
Published
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This report is primarily focused on part B of the Terms of Reference for the Consumer Safeguards Review. The Part B consultation paper invited submissions from stakeholders from 15 November...
Have your say on the design of the Alternative Voice Services trials
20 December 2019
We are exploring alternative ways to deliver telephone services in rural and remote Australia.
Contacting emergency services through the NRS
24 December 2019
Learn how to connect in an emergency through the National Relay Service (NRS).
Consumer survey on online copyright infringement 2019
Published
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The report presents the main findings for the fifth consumer survey of online copyright infringement amongst Australians aged 12+, conducted in March 2019. A copy of the Consumer Survey on Online...
Consultation on remaking of the Telstra Carrier Licence Conditions
Start/End Date: February 07, 2019 09:00 AEDT to February 22, 2019 17:00 AEDT
The Australian Government is seeking comments on the remaking of the Carrier Licence Conditions (Telstra Corporation Limited) Declaration 1997
Proposed changes to the pit and pipe requirements for rural developments
Start/End Date: September 23, 2016 10:00 AEST to October 14, 2016 17:00 AEDT
We are seeking your feedback on a draft instrument to exempt certain developments in rural and remote areas from the requirement to install fibre-ready pit and pipe under Part 20A of the Telecommunications Act 1997.
NRS wait times and TTY noise
7 January 2020
Recently some users have let us know they are experiencing longer wait times for National Relay Service (NRS) calls during peak business hours and...
Have your say on the new classification framework
8 January 2020
We are updating Australia’s classification framework for today’s digital media environment.
Triple Zero Emergency Call Service – Request for Expressions of Interest
7 October 2016
A Request for Expressions of Interest to provide the Triple Zero Emergency Call Service has been issued.
Getting ready to connect to the NBN
Your current telephone and internet services will not be switched to the NBN automatically. Find out what steps you need to take to prepare for your switch to the NBN.
Spectrum For Government Use
The Australian Government is a large user of spectrum for important public service provision and continually identifies and implements efficiency improvements to the management and use of spectrum...
