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Contact the NRS Helpdesk

The NRS has a Helpdesk to support users of the service.

COVID-19 will affect NRS Video Relay service wait times

23 March 2020

Due to staff shortages arising from COVID-19, Video Relay is operating with reduced staff. As a result, Video Relay will experience longer than...

Tech sector & Government back Australian businesses during COVID-19

24 March 2020

A new website has been launched to by the technology sector to support Australian businesses with staff working remotely during the COVID-19...

Emergency calls (000)

Emergency services can be contacted through the NRS in life threatening or time critical situations.

NBN Co boosts data for rural and regional customers

25 March 2020

Sky Muster satellite customers will soon have access to more data, thanks to new enhancements designed to keep communities connected during COVID...

COVID-19 update 2

24 March 2020

Update on the National Relay Service (NRS) and arrangements for users.

Consultation on the remaking of Telstra Corporation (Ownership—Interests in Shares) Regulations

Start/End Date: October 24, 2018 09:00 AEDT to November 06, 2018 17:00 AEDT

The Australian Government is seeking comments on the remaking of the Telstra Corporation (Ownership—Interests in Shares) Regulations 1997. The Regulations are due to sunset in April 2019.

In December last year the Morrison Government announced it would commence a staged approach to reform media regulation towards an end state of a platform-neutral regulatory framework, covering both...

Classification Review extended due to COVID-19

The reporting date for the review of classification regulation has been extended to 31 May 2020.

182 new base stations to keep regional Australians connected

21 April 2020

More Australians living in the regions will benefit from new and improved mobile coverage under Round 5 of the Mobile Black Spot Program.

Managing demand on the network—things you can do to help

22 April 2020

How to help ease network demand and get the most out of your connection during COVID-19.

NBN hits 7 million activations

27 April 2020

More than 7 million homes and businesses are now active on the NBN.

Consultation on a proposed update of the Telecommunications in New Developments policy

27 April 2020

We are seeking views on a proposed update of the Telecommunications in New Developments (TIND) policy.

2021 Graduate Program

Navigating history—Endeavour voyage stamp collection

29 April 2020

Australia Post is marking the 250th anniversary of the HMB Endeavour voyage with a new collection of stamps.

Communications affordability continues to improve

30 April 2020

New research released today shows the telecommunications market is providing a range of services to meet the basic data needs for low income...

Affordability of communications services for low income households

Published 30th Apr 2020

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In 2017, the Bureau of Communications and Arts Research found that the affordability of communications services in Australia had improved overall. In general, consumers were getting better value as...

Grant reporting—Arts Division—1 July 2016 to 30 June 2017

Published 5th May 2020

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A grant is a conditional transfer of resources from the Australian Government to a recipient for a specified purpose. Grants are directed at assisting recipients to achieve their own goals whilst...

Relief for Australian media during COVID-19—Frequently asked questions

The Government has announced a package of measures to sustain Australian media businesses as they do their vital work of keeping the community informed during the COVID-19 pandemic.