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Privacy impact assessment

Published 21st May 2019

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The Department of Communications and the Arts (the department) is implementing arrangements that will improve the accuracy of location information provided by callers from mobile phones to the...

Emergency calls

Triple Zero (000) is the number most Australians will use to call the police, fire or ambulance in an emergency.

ACMA Review—final report

The final report on the Review of the Australian Communications and Media Authority (ACMA).

Social media policy

Published 3rd Jun 2019

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The Social Media Public Policy explains what you can expect from us and the things we expect from you in all of our social media activities.

New Video Relay video resources available

5 June 2019

We’ve launched two new videos today on Accesshub to help step you through the process of setting up and making a Video Relay call.

National Relay Service—quarterly performance report—quarter 3, 2018–19

Published 5th Jun 2019

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The National Relay Service (NRS) providers are required to submit activity and performance data to the Department of Communications and the Arts (the Department) each quarter. These reports are...

FAQs: National Relay Service

Published 12th Jun 2019

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There will be a new provider for the National Relay Service from 1 October 2019. Here are some frequently asked questions about the changes to the service.

New provider for the National Relay Service

12 June 2019

The department has awarded Concentrix Services Pty Ltd the new contract to deliver the National Relay Service (NRS), following a limited tender...

FOI 28-1819

Date Listed: 12 June 2019

Documents relating to triple zero incident.

FOI 29-1819

Date Listed: 12 June 2019

Document relating to emergency call person.

A new vision for telecommunications in the Asia-Pacific

27 June 2019

Asia-Pacific ICT Ministers met in Singapore this week to celebrate the Asia-Pacific Telecommunity’s (APT) 40th anniversary and set the region’s...

FOI 59-1819 and 57-1819

Date Listed: 1 July 2019

The department’s incoming government brief (IGB)

Diversity and Inclusion Strategy 2016–2019

Published 23rd Jun 2016

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We promotes an innovative, competitive, communications sector, encourages excellence in the arts, and supports cultural heritage and public access to arts and culture. To be the best we can be, we...

Major milestone for NBN with most Australians able to connect

24 July 2019

The National Broadband Network (NBN) has reached a major milestone with more than 10 million Australian homes and businesses ready to connect to...

The NRS Helpdesk is here for you

29 July 2019

Need some advice about the National Relay Service (NRS) or finding the information you need on Accesshub? Want to provide feedback or raise a...

Australian Preliminary Views on WRC-19 agenda items

Published 29th Jul 2019

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Agenda items for WRC-19.

Have your say on digital platforms

1 August 2019

We want to hear your views on the ACCC’s Digital Platforms Inquiry final report.

New video celebrates Indigenous culture and the meaning of NAIDOC

12 July 2019

In celebration of NAIDOC Week, two members of our Indigenous Staff Network have appeared in a video answering questions about their culture.

Cultural and Linguistic Diversity Action Plan 2019

Published 5th Aug 2019

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Our Cultural and Linguistic Diversity (CALD) Action Plan recognises the value that colleagues from CALD backgrounds add to our work through their skills, experiences and perspectives. See what...