Phone bills and charges
Access to telecommunications services is important to everyone. There are a range of measures supporting access to reasonably priced services as well as ways you can avoid unexpected high charges.
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Services for people with disability
We advise the government about helping people with a disability, and those with a medical condition to make the most of the phone services they want and need.
Access to specialist phone equipment
Some people need specialist equipment to make a phone call.
Spectrum licences
The Australian Communications and Media Authority (ACMA) issues spectrum licences and manages the reallocation and renewal process.
Commercial radio
Commercial radio is a free-to-air service. Commercial radio programs must comply with conditions in the station’s licence, ACMA program standards, and industry codes of practice.
Digital radio
Digital radio services have commenced in some parts of Australia, where they operate alongside existing analogue AM and FM radio services. While digital radio technology offers higher audio quality...
Wireless audio devices
Many wireless audio devices—such as wireless microphones—were retuned or replaced by the start of 2015 because of changes in access to the radiofrequency spectrum.
Spectrum review
The spectrum review looked at the changes needed to cope with the increase in demand for spectrum and changes in technology, markets and consumer preferences.
Interference to radio communications
The Australian Government has strict rules in place to try to avoid interference with emergency services communications and for television, radio or phone reception.
Australia Post
Australia’s postal market is open to any business for most postal services, although the main postal service for letters is Australia Post.
International post
Agreements between national governments and postal operators provide for the efficient delivery of international mail.
Sports reporting in Australia
Sports reporting in Australia is covered by a Voluntary Code of Practice for Sports News Reporting.
Digital TV
Australia has achieved a historic switchover from analog to digital-only free-to-air TV transmissions. Everyone can now enjoy high quality television services anywhere in Australia.
Accessible television
Television captioning and audio description help people who have a hearing or vision impairment access television programs.
Commercial TV
The content of commercial television programs must comply with conditions in the station’s licence, ACMA program standards, and industry codes of practice.
Community TV
Community television services currently have temporary access to spectrum to broadcast to three mainland state capitals.
Reception issues
Smaller or more isolated Australian communities can provide their own retransmission equipment to receive and locally retransmit a broadcasting service (radio or television).
Digital dividend spectrum
Australia’s 'digital dividend' is the spectrum that was freed up for new uses by the switch from analogue to digital television.
Voicing your concern
Find out where to raise an issue about advertising, media or illegal content.
Publications
An overview of the publications program and listing key publications
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