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Enterprise Agreement 2018–2021

A signed pdf version of the agreement is available from the Fair Work Commission website.The Secretary has approved payment of the first salary increase under this Enterprise Agreement from 24...

NRS—fact sheet 3—NRS app

Published

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The NRS app allows users to access a number of call options, including NRS Chat, Voice Relay and NRS Captions. An Apple or Android smartphone or tablet and an internet connection is needed to...

NRS—fact sheet 5—NRS captions

Published

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In NRS Captions you speak directly to the other person. You can listen to their responses or wait to read them shortly after on your screen after they have been captioned by the relay officer using...

NRS—fact sheet 6—Voice Relay

Published

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In Voice Relay calls you speak directly with the other person. The relay officer is on the line to re-speak any of your words as required. This NRS call option is helpful for anyone who is hard to...

New Wholesale and Retail Rules

Published

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The Australian Government will establish new wholesale and retail rules for high speed broadband networks to improve commercial opportunities and bolster fairer competition.

The Regional Broadband Scheme

Published

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The Australian Government is establishing the Regional Broadband Scheme to ensure there are long-term sustainable funding arrangements in place to provide essential broadband services to regional,...

Emergency calls (000)

Emergency services can be contacted through the NRS in life threatening or time critical situations.

Telecommunications Reform Package

The Australian Government is reforming the telecommunications market to promote competition and to improve access to broadband services for all people in Australia, especially those living in...

Spectrum reform

We’re undertaking the most significant change to Australian spectrum management in the last 25 years.

Exemption from the pit and pipe requirements

Published

The Minister has exempted certain types of developments in rural and remote areas from the requirements to install fibre-ready pit and pipe under Part 20A of the Telecommunications Act 1997.

National Relay Service

The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

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