People with a standard fixed-line phone can choose one provider for their line rental and local phone calls and another long-distance calls, international calls and calls to mobile phones. This is...
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We have developed consumer safeguards so phone companies supply reliable phone services. We also have rules to protect the needs of people with disabilities and people with life-threatening medical...
As the National Broadband Network (NBN) is built across Australia, NBN Co Ltd will take over most of Telstra’s fixed phone lines.
Mobile phone services are available in urban areas, many regional areas, and along national and regional highways. Mobile phone services currently reach 99 per cent of the Australian population.
Learn about Electromagnetic Energy (EME) from telecommunications and wireless services, including 5G, and how EME is regulated in Australia.
Mobile premium services have phone numbers that start with 19. They can be very expensive.
Summary of information about the Mobile Black Spot Program and relevant links.
Phone numbers are something most Australians use every day. There are rules about how phone numbers are given out and transferred, to make sure the numbering system works smoothly and efficiently.
Triple Zero (000) is the number most Australians will use to call the police, fire or ambulance in an emergency.
There are three options for calling the police, fire or ambulance in an emergency:...
Access to telecommunications services is important to everyone. There are a range of measures supporting access to reasonably priced services as well as ways you can avoid unexpected high charges.
We advise the government about helping people with a disability, and those with a medical condition to make the most of the phone services they want and need.
Some people need specialist equipment to make a phone call.
If you are deaf and/or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you.
The Australian Government is a large user of spectrum for important public service provision and continually identifies and implements efficiency improvements to the management and use of spectrum...
The vast majority of Australians can listen to radio programs from the national broadcasters—the Australian Broadcasting Corporation (ABC) and the Special Broadcasting Service (SBS).
Commercial radio is a free-to-air service. Commercial radio programs must comply with conditions in the station’s licence, ACMA program standards, and industry codes of practice.
There are more than 400 licensed community radio stations in Australia. They operate under community radio licences, following the rules in the Broadcasting Services Act 1992.
Digital radio services have commenced in some parts of Australia, where they operate alongside existing analogue AM and FM radio services. While digital radio technology offers higher audio quality...
The spectrum review looked at the changes needed to cope with the increase in demand for spectrum and changes in technology, markets and consumer preferences.