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A mix of qualitative and quantitative research activities to explore community views in relation to the Triple Zero service.

We will be issuing a request for tender in October for provision of the Triple Zero Emergency Call Service (ECS) in Australia to solidify the...

The Government has introduced legislation to strengthen the partnership between government and the telecommunication industry in order to protect...

This is the report of the review done by us on the effectiveness of section 593 of the Telecommunications Act 1997 (Telco Act). The review had a particular focus on grants funding allocated to the...

The Determination sets out the amount for the purposes outlined in paragraph 15(1)(d) of the Act (i.e. the amount determined to be ‘the estimated total amount of grants likely to be made during the...

For those whose preferred language is Auslan, summary information on the Implementation Plan for reforms of the National Relay Service is included in the Auslan video on the Department's website at...

 The Australian Government has allocated $60 million (GST exclusive) to the Mobile Black Spot Program to target 125 specific priority locations.  An excel version of this document is available.

Optus, Telstra, and Vodafone have released their rollout schedules for round 2 of the Mobile Black Spot Program.

This report reviews the performance of NRS providers for quarter 4, 2016–2017 against agreed service levels and key performance indicators, along with information provided in the data about how the...