Regional Telecommunications Review
The Regional Telecommunications Independent Review Committee reviews telecommunications services in regional, rural and remote parts of Australia every three years.
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NRS—instruction sheet 1.2—NRS Chat—answering a call
Published
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This instruction sheet provides step by step instructions for answering a call using the NRS chat option using the National Relay Service.
NRS—instruction sheet 1.3—NRS Chat—call to emergency services
Published
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This instruction sheet provides step by step instructions for calling emergency services using the NRS chat option using the National Relay Service.
National Relay Service—quarterly performance report—quarter 1, 2019–20
Published
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The National Relay Service (NRS) providers are required to submit activity and performance data to the Department of Communications and the Arts each quarter. These reports are used to review the...
National Relay Service—quarterly performance report—quarter 4, 2018–19
Published
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The National Relay Service (NRS) providers are required to submit activity and performance data to the Department of Communications and the Arts each quarter. These reports are used to review the...
NRS—fact sheet 1—NRS Chat
Published
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In NRS Chat calls you type your side of the conversation and read the responses on your computer, tablet or smartphone.
Transition of Video Relay via Skype on the National Relay Service
18 November 2019
Important information for Video Relay users.
Review of the Telecommunications in New Developments (TIND) policy
Start/End Date: November 25, 2019 08:00 AEDT to January 17, 2020 17:00 AEDT
We are seeking your views on revision of the Telecommunications in New Developments policy.
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APS Census results released
27 November 2019
Our 2019 Australian Public Service (APS) Census results are now available
Enterprise Agreement 2018–2021
A signed pdf version of the agreement is available from the Fair Work Commission website.The Secretary has approved payment of the first salary increase under this Enterprise Agreement from 24...
NRS—fact sheet 3—NRS app
Published
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The NRS app allows users to access a number of call options, including NRS Chat, Voice Relay and NRS Captions. An Apple or Android smartphone or tablet and an internet connection is needed to...
NRS—fact sheet 5—NRS captions
Published
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In NRS Captions you speak directly to the other person. You can listen to their responses or wait to read them shortly after on your screen after they have been captioned by the relay officer using...
NRS—Instruction sheet 5.3—NRS Captions—call to emergency services
Published
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This instruction sheet provides step by step instructions for making a call to emergency services using the NRS captions option using the National Relay Service.
NRS—fact sheet 6—Voice Relay
Published
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In Voice Relay calls you speak directly with the other person. The relay officer is on the line to re-speak any of your words as required. This NRS call option is helpful for anyone who is hard to...
NRS—Instruction sheet 6.1—Voice Relay—making a call
Published
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This instruction sheet provides step by step instructions for making a call using the voice relay option using the National Relay Service.
NRS—Instruction sheet 6.2—Voice Relay—answering a call
Published
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This instruction sheet provides step by step instructions for answering a call using the voice relay option using the National Relay Service.
NRS—Instruction sheet 6.3—Voice Relay—call to emergency services
Published
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This instruction sheet provides step by step instructions for calling emergency services using the voice relay option using the National Relay Service.
High speed broadband access across Australia
Published
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The Australian Government will establish new statutory infrastructure provider (SIP) obligations on NBN Co Ltd (nbn) and other wholesale network providers to ensure that all people in Australia, no...
New Wholesale and Retail Rules
Published
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The Australian Government will establish new wholesale and retail rules for high speed broadband networks to improve commercial opportunities and bolster fairer competition.
