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Factsheet - Communications during emergencies

Published 10th Jan 2020

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The Australian Government understands the importance of having communications access particularly during emergency situations.

Factsheet - Temporary facilities during emergencies

Published 10th Jan 2020

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Telecommunications services may be offline during or following bushfire emergencies for a number of reasons....

Support for online safety

The Australian Government has a range of measures in place to support online safety.

Fact sheet—Bushfire telecommunications—remediation activities

Published 16th Jan 2020

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In response to the 2019–20 bushfire emergency, telecommunications carriers have been working in close coordination with Emergency Service Organisations (ESOs) and the Australian Defence Force to...

Communications access during the bushfire emergency

10 January 2020

Find out about your communications options in an emergency.

FOI 25-1920

Date Listed: 17 January 2020

Final report of the pilot of the International Age Rating Coalition (IARC) Classification Tool.

FOI 19-1920

Date Listed: 17 January 2020

The nomination panel’s final list of recommendations for appointment to the ABC Board in three rounds.

Gifts and benefits register: for the period 18 October 2019 to 31 December 2019

Published 21st Jan 2020

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List of gifts and/or benefits with an estimated value greater than $AUD100.00 (excluding GST) accepted by staff of the Department of Communications and the Arts for the period 18 October 2019 to 31...

NRS—fact sheet 4—video relay

Published 21st Jan 2020

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In video relay calls you sign your side of the conversation and the relay officer will sign the responses of the other person back to you.

NRS—instruction sheet 4.2—Video Relay—making a call

Published 21st Jan 2020

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This instruction sheet provides step by step instructions for answering a call using the video relay option using the National Relay Service.

NRS Performance & Reporting

We report on NRS provider performance.

Digital TV

Australia has achieved a historic switchover from analog to digital-only free-to-air TV transmissions. Everyone can now enjoy high quality television services anywhere in Australia.

Organisational structure

Our organisational structure helps us deliver our strategic priorities.

Reporting fraud

If you suspect fraudulent activity, you should report it to us.

Making a call using SMS Relay through the National Relay Service

20 December 2019

A reminder about making SMS Relay calls through the National Relay Service (NRS).

Video Relay Calls now available on the NRS app

17 January 2020

Find out how to make calls on the go with Video Relay.

Have your say on a new Digital Tech Hub

30 January 2020

The Digital Technology Hub will support regional users of telco services to make the most of the tech available in their areas.

NRS Helpdesk open this weekend to assist CapTel users

30 January 2020

From Saturday the 1st of February 2020 captions will no longer be delivered on the CapTel handset.

Minister Fletcher visits the NRS Ballarat call centre

30 January 2020

The Minister toured the facility and spoke to staff about their work in supporting NRS users.

File Listing: 1 July 2019 – 31 December 2019

Senate order file listing

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