Coronavirus (COVID-19) updates from the Australian Government.

Search

Showing 13 of 13 results, most relevant first.

nbn Market and Regulatory Report

Published 26th Jun 2015

Download PDF (1.05 MB)

application/vnd.openxmlformats-officedocument.wordprocessingml.document

Download DOC (1.16 MB)

Independent Cost Benefit Analysis of Broadband

Published 14th Aug 2014

Download PDF (2.6 MB)

Download DOC (3.73 MB)

Some text is redacted (blacked out) for commercial reasons

Telecommunications-Migration-Plan-Principles-Determination-2015

Published 20th Nov 2015

Download PDF (499.11 KB)

Download DOC (110.67 KB)

Telecommunications-Migration-Plan-Specified-Matters-Instrument-2015

Published 20th Nov 2015

Download PDF (229.72 KB)

Download DOC (49.23 KB)

‘Adequately served’: Criteria and assessment process to facilitate the rollout of the National Broadband Network (NBN)

Published 26th Jul 2016

Download PDF (813.14 KB)

Download DOC (104.21 KB)

On 7 April 2009, the Australian Government announced it would establish a new company, NBN Co Limited (NBN Co), to build and operate a new high-speed, wholesale-only, open-access National Broadband...

Migration of monitored fire alarm and lift phone services good practice guide

Published 21st Feb 2019

Download PDF (3.07 MB)

Download DOC (1.76 MB)

The Migration of Monitored Fire Alarm and Lift Phone Services Good Practice Guide sets out the roles and responsibilities of each party involved in the migration process, the actions required to...

Getting ready to connect to the NBN

Published 20th May 2020

Download PDF (225.71 KB)

Download DOC (139.96 KB)

Your current telephone and internet services will not be switched to the NBN automatically. Read about what steps you need to take to prepare for your switch to the NBN.

Medical alarms, autodiallers and emergency buttons

Published 20th May 2020

Download PDF (197.54 KB)

Download DOC (138.26 KB)

Medical alarms, autodiallers and emergency buttons that use a fixed line connection need to be migrated to the National Broadband Network, or an alternative operating platform, before your existing...

Your home phone and the NBN

Published 20th May 2020

Download PDF (238.92 KB)

Download DOC (141.35 KB)

The National Broadband Network (NBN) is a major upgrade to Australia's national telecommunications infrastructure, and will deliver fast broadband to all Australian homes and businesses. In NBN...

Power outages and the NBN

Published 20th May 2020

Download PDF (180.62 KB)

Download DOC (138.03 KB)

Equipment connected over the National Broadband Network will not work during a power outage. Read about how to plan for power outages and emergencies.

Getting assistance with your NBN service

Published 20th May 2020

Download PDF (167 KB)

Download DOC (137.7 KB)

If you have a concern or complaint about the installation, connection, repair or operation of your internet or phone services provided over the NBN, you should contact your service provider. Read...

Connecting to the NBN

Published 20th May 2020

Download PDF (232.89 KB)

Download DOC (140.11 KB)

Once you've selected your preferred provider for services over the NBN and signed up for a plan that suits your needs, your provider will work with NBN Co Ltd on your behalf to arrange the...