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NRS—Instruction sheet 5.2—NRS Captions—answering a call

Published 27th Nov 2019

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This instruction sheet provides step by step instructions for answering a call using the NRS Captions option using the National Relay Service.

Ministerial Instrument to set the Designated Day to 1 July 2020

Published 3rd Dec 2019

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The Designated Day is the date, under the Telecommunications Act 1997, from which Telstra is subject to structural separation obligations set out in its Structural Separation Undertaking. This...

National Relay Service call numbers

All the numbers and access points for making a relay call.

NBN Consumer Experience

New measures have been announced to provide consumers with more information and extra protections as they choose an internet plan and transition to the NBN.

Community radio

There are more than 400 licensed community radio stations in Australia. They operate under community radio licences, following the rules in the Broadcasting Services Act 1992.

Statement of expectations—Australian Communications and Media Authority

Published 26th Mar 2019

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In line with the Australian Government’s response to the final report of the review of the Australian Communications and Media Authority (ACMA), the Minister for Communications and the Arts issued...

We have developed consumer safeguards so phone companies supply reliable phone services. We also have rules to protect the needs of people with disabilities and people with life-threatening medical...

Digital dividend spectrum

Australia’s 'digital dividend' is the spectrum that was freed up for new uses by the switch from analogue to digital television.

Interactive Gambling

Interactive gambling consists of gambling activities which take place on broadcasting, datacasting and online platforms. We develop policy and regulations for interactive gambling services.

Health research about electromagnetic energy

Published 5th Dec 2019

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Electromagnetic energy (EME) is used to send and receive voice, data and video information. Travelling in the form of electromagnetic waves, EME is also known as electromagnetic radiation or...

Thank you for your support during the transition to the new NRS provider

5 December 2019

The transition to a new provider for the National Relay Service (NRS) has been a significant undertaking. We would like to thank all NRS users and...

5G mobile networks

Published 5th Dec 2019

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5G is the next generation of mobile network technology and is expected to provide improved: downloads—speeds many times faster than 4G technology, latency—sending and receiving information from...

Safety of mobile phone networks

Published 5th Dec 2019

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Mobile phones and other wireless devices are an essential part of the daily work and home lives of all Australians, so it's important for the Australian Government to regulate the industry. The...

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The Government’s Online Safety Charter sets out the Government’s expectations for industry to protect Australians from harmful online experiences. Technology firms and digital platforms have a...