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National Relay Service—quarterly performance report—quarter 3, 2018–19

Published 5th Jun 2019

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The National Relay Service (NRS) providers are required to submit activity and performance data to the Department of Communications and the Arts (the Department) each quarter. These reports are...

FAQs: National Relay Service

Published 12th Jun 2019

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There will be a new provider for the National Relay Service from 1 October 2019. Here are some frequently asked questions about the changes to the service.

National Relay Service

The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

New provider for the National Relay Service

12 June 2019

The department has awarded Concentrix Services Pty Ltd the new contract to deliver the National Relay Service (NRS), following a limited tender...

FOI 28-1819

Date Listed: 12 June 2019

Documents relating to triple zero incident.

FOI 29-1819

Date Listed: 12 June 2019

Document relating to emergency call person.

Contact us

This page lists our contact details.

Fact sheet: National Relay Service

Published 12th Jun 2019

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There will be a new provider for the National Relay Service from 1 October 2019. This factsheet provides information on the changes.

A new vision for telecommunications in the Asia-Pacific

27 June 2019

Asia-Pacific ICT Ministers met in Singapore this week to celebrate the Asia-Pacific Telecommunity’s (APT) 40th anniversary and set the region’s...

Privacy policy

Published 3rd Jul 2019

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The Department of Communications and the Arts Privacy Policy

Privacy

We protect your privacy in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

FOI 59-1819 and 57-1819

Date Listed: 1 July 2019

The department’s incoming government brief (IGB)

Frequently Asked Questions—MBSP

As part of the Government's $380 million commitment to the Mobile Black Spot Program (the Program) it has announced $160 million for an additional two rounds of the Program. Rounds 5 and 6 will...

Mobile Black Spot Program

The Australian Government is improving mobile phone coverage and competition in regional and remote Australia through the Mobile Black Spot Program.

FOI 41-1819

Date Listed: 11 July 2019

Working documents related to the Demand for fixed-line Broadband in Australia paper published 27th February 2018 (https://www.communications.gov.au...

New video celebrates Indigenous culture and the meaning of NAIDOC

12 July 2019

In celebration of NAIDOC Week, two members of our Indigenous Staff Network have appeared in a video answering questions about their culture.

Diversity

We have an ongoing commitment to workplace diversity and actively promote, value and support diversity among our employees.

Diversity and Inclusion Strategy 2016–2019

Published 23rd Jun 2016

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We promotes an innovative, competitive, communications sector, encourages excellence in the arts, and supports cultural heritage and public access to arts and culture. To be the best we can be, we...