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The Australian Government is reforming the telecommunications market to promote competition and to improve access to broadband services for all people in Australia, especially those living in...
Important information for users of Voice Relay (previously Speak and Listen) and NRS Captions
The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.
The NRS has a Helpdesk to support users of the service.
When NRS calls are made to an overseas number or received from overseas, the numbers to use are sometimes different. You will need a suitable pre-paid calling card to make calls to overseas and...
Transition of NRS Chat (Internet Relay) on the National Relay Service
The BCAR is our in-house economic and statistical research unit. Its work supports fact-based policy development and advice within our department.
Transition to the new provider of the National Relay Service (NRS).
All the numbers and access points for making a relay call.
Television captioning and audio description help people who have a hearing or vision impairment access television programs.
New measures have been announced to provide consumers with more information and extra protections as they choose an internet plan and transition to the NBN.
There are more than 400 licensed community radio stations in Australia. They operate under community radio licences, following the rules in the Broadcasting Services Act 1992.
We have developed consumer safeguards so phone companies supply reliable phone services. We also have rules to protect the needs of people with disabilities and people with life-threatening medical...
Australia’s 'digital dividend' is the spectrum that was freed up for new uses by the switch from analogue to digital television.
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