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Important information for SMS Relay and TTY users.
Important information for Video Relay users.
Transition of NRS Chat (Internet Relay) on the National Relay Service
Important information for users of Voice Relay (previously Speak and Listen) and NRS Captions
The transition to a new provider for the National Relay Service (NRS) has been a significant undertaking. We would like to thank all NRS users and...
Information on the National Relay Service transition is now available in Auslan.
A reminder about making SMS Relay calls through the National Relay Service (NRS).
Recently some users have let us know they are experiencing longer wait times for National Relay Service (NRS) calls during peak business hours and...
Find out how to make calls on the go with Video Relay.
From Saturday the 1st of February 2020 captions will no longer be delivered on the CapTel handset.
The Minister toured the facility and spoke to staff about their work in supporting NRS users.
CapTel services have temporarily been extended.