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The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.
Advances in mobile and internet technology, along with cheaper data, mean there is now a range of convenient and inexpensive text or video-based alternatives to phone calls.
Emergency services can be contacted through the NRS in life threatening or time critical situations.
A safer internet is everyone's responsibility.
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