Mobile phone towers
Mobile phone services are available in urban areas, many regional areas, and along national and regional highways. Mobile phone services currently reach 99 per cent of the Australian population....
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Mobile premium services
Mobile premium services have phone numbers that start with 19. They can be very expensive.
Phone numbers
Phone numbers are something most Australians use every day. There are rules about how phone numbers are given out and transferred, to make sure the numbering system works smoothly and efficiently.
Emergency calls
Triple Zero (000) is the number most Australians will use to call the police, fire or ambulance in an emergency.
Calling emergency services
There are three options for calling the police, fire or ambulance in an emergency:...
Phone bills and charges
Access to telecommunications services is important to everyone. There are a range of measures supporting access to reasonably priced services as well as ways you can avoid unexpected high charges.
Services for people with disability
We advise the government about helping people with a disability, and those with a medical condition to make the most of the phone services they want and need.
Access to specialist phone equipment
Some people need specialist equipment to make a phone call.
Public safety spectrum
The Australian Government recognises that a national public safety mobile broadband capability for emergency services—police, fire, ambulance and emergency services—will enhance the delivery of...
Spectrum licences
The Australian Communications and Media Authority (ACMA) issues spectrum licences and manages the reallocation and renewal process.
ABC and SBS
The vast majority of Australians can listen to radio programs from the national broadcasters—the Australian Broadcasting Corporation (ABC) and the Special Broadcasting Service (SBS).
Commercial radio
Commercial radio is a free-to-air service. Commercial radio programs must comply with conditions in the station’s licence, ACMA program standards, and industry codes of practice.
Digital radio
Digital radio services have commenced in some parts of Australia, where they operate alongside existing analogue AM and FM radio services. While digital radio technology offers higher audio quality...
Wireless audio devices
Many wireless audio devices—such as wireless microphones—were retuned or replaced by the start of 2015 because of changes in access to the radiofrequency spectrum.
Spectrum review
The spectrum review looked at the changes needed to cope with the increase in demand for spectrum and changes in technology, markets and consumer preferences.
Interference to radio communications
The Australian Government has strict rules in place to try to avoid interference with emergency services communications and for television, radio or phone reception.
Australia Post
Australia’s postal market is open to any business for most postal services, although the main postal service for letters is Australia Post.
International post
Agreements between national governments and postal operators provide for the efficient delivery of international mail.
Sports reporting in Australia
Sports reporting in Australia is covered by a Voluntary Code of Practice for Sports News Reporting.
Digital TV
Australia has achieved a historic switchover from analog to digital-only free-to-air TV transmissions. Everyone can now enjoy high quality television services anywhere in Australia.
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